Contact Center Scheduler jobs in New Hampshire
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
Member Contact Center Representative
- St. Mary's Bank
-
Manchester, NH
FULL_TIME
-
We believe that work should be a positive, enriching experience. We offer a wide range of benefits to help employees balance their work and personal lives. Our benefits package includes health, security insurances, retirement, and work/life benefits. Benefits are available for eligible employees working 20 or more hours per week. This includes medical, dental, life and vision. We also offer PTO, paid holidays and tuition reimbursement.
St. Mary's Bank is looking to fill a Member Contact Center Representative Position.
While demonstrating organizational excellence, this position will provide "best-in-market" service to members on deposit and loan productions/services via face to face and/or over the phone.- Achieving deposit and loan production goals as measured by sales reports;
- Maintaining loan and deposit account relationships be meeting and exceeding member expectations as measured in member feedback and satisfaction surveys;
- Processing transactions while adhering to balancing guidelines as measured by production reports;
- Providing guidance to Electronic Banking Products & Services (i.e., Online Banking, Bill Pay, Mobile Banking, etc.) as measured by observation, member feedback and call recordings;
- Ensuring compliance by completing work accurately as measured by events reporting.
- Minimum of an Associate's degree or equivalent required
- One year experience as a customer service representative with a financial institution
- Knowledge of deposit and loan products to include proven track record in consumer loan origination, sales and member service
- Good analytical and problem solving skills
- Ability to effectively communicate via telephone by speaking professionally at all times
- Computer proficiency to include bank systems, word-processing, spreadsheets and data base software
- Microsoft experience preferred
- Must be able to remain sitting for extended periods of time
Call Center, Customer Service, Contact Center
Salary: $23.00 per hour
Job Posted by ApplicantPro - 4 Days Ago
Contact Center Lending Specialist
- Service Credit Union
-
Rochester, NH
FULL_TIME
- It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Service Credit Union is seeking a Contact Center L...
- 4 Days Ago
Customer Contact Center Representative
- Franklin Savings Bank
-
Goffstown, NH
FULL_TIME
- Duties and Responsibilities Resolve customer complaints and/or answer questions with regard to products and services offered by the Bank and its subsidiary Independence Financial Advisors.Remain prope...
- 21 Days Ago
Scheduler - Healthcare
- Mountain Ridge Center
-
Franklin, NH
FULL_TIME
- Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
- 23 Days Ago
Healthcare Payroll - Scheduler
- Ridgewood Center
-
Bedford, NH
FULL_TIME
- Ridgewood Center seeks a Healthcare Payroll Scheduler! Position is full time, Monday through Friday and has benefits! Join the Genesis team where you will play a crucial role in meeting our business e...
- 20 Days Ago
Healthcare Payroll - Scheduler
- Crestwood Center
-
Milford, NH
FULL_TIME
- Join the Genesis team where you will play a crucial role in meeting our business excellence goals as the Scheduling-Payroll Manager. In this position, you will manage and control the nursing center's ...
- 24 Days Ago
Contact Center Scheduler jobs at Popular Companies
Schedule Analyst
- Aurora Flight Sciences Corporation
-
Manassas, VA
- Schedule Analyst Job Code 3804 Assigned Aurora Location Manassas, VA Locations Manassas, VA Apply Now (https://phg.tbe.t...
- 6/11/2024 12:00:00 AM
Mainframe Scheduling Analyst
- Ensono
-
Chicago, IL
- Mainframe Scheduling AnalystRemote - United StatesJR010267 Position Summary The Mainframe Scheduling Analyst provides te...
- 6/11/2024 12:00:00 AM
Mainframe Scheduling Analyst
- Ensono
-
Los Angeles, CA
- Mainframe Scheduling AnalystRemote - United StatesJR010267 Position Summary The Mainframe Scheduling Analyst provides te...
- 6/11/2024 12:00:00 AM
Workforce Management Scheduling Analyst
- Crisis Connections
-
- Position Title: Workforce Management Scheduling Analyst Reports to: Contact Center Operations Director Job Type: Full-ti...
- 6/10/2024 12:00:00 AM
Scheduler Analyst
- KAIROS Inc
-
Charleston, SC
- KAIROS, Inc is searching for an energetic, experienced, and highly motivated Scheduler Analyst, to join our team. This p...
- 6/10/2024 12:00:00 AM
Schedule Analyst
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 6/10/2024 12:00:00 AM
Program Schedule Analyst
- Softworld Inc
-
Fairfax, VA
- Job Title: Permanent Program Schedule Analyst- onsite Job Location: Fairfax VA 22030 Onsite Requirements: EVM Scheduling...
- 6/10/2024 12:00:00 AM
Senior Scheduling Analyst
- The CSL Group Inc.
-
Middleton, MA
- The company The CSL Group Inc. (“CSL”) of Montreal, Canada is a world-leading provider of marine dry bulk cargo handling...
- 6/9/2024 12:00:00 AM
About New Hampshire
New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$47,430 to $66,119