Contact Center Scheduler jobs in Washington
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
Scheduler
- Northwest Center
-
Bellingham, WA
FULL_TIME
-
Join our team at LithtexNW in Bellingham as a Scheduler!We are a commercial printing operation that is part of Northwest Center, a Washington-based non-profit dedicated to supporting individuals with disabilities. By working with us, you contribute to advancing equal opportunities for children and adults with disabilities through therapy, education, and work programs.We’re hiring a full-time Scheduler at our Kentucky St facility. The Scheduler plays a key role in planning and scheduling all print shop jobs. Responsibilities include establishing processes, timelines, and realistic deadlines to maximize production and meet customer expectations.We seek a detail-oriented, self-motivated individual who collaborates effectively to keep projects on track. Qualified candidates will be independent thinkers comfortable in a deadline-driven environment. Prior scheduling or print production experience is a plus.Join us in making a positive impact by joining our team today!
Location: Kentucky St, Bellingham
Schedule: Monday - Friday, 7am - 3:30pm
Full Wage Range: $16.28 - $22.50 per hour
Benefits:- Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
- 10 Accrued Paid Time Off Days Annually
- 7 Paid Holidays 2 Days of Floating Holidays
- Parental Leave & Paid Compassion Leave
- Retirement 401(K) with a company match
- Employment Assistance Program (EAP) via Spring Health
- Mental Wellness Program including six free therapy sessions per year
- Opportunity for career development with our NWC Mentorship Match program
- Physical Wellness Reimbursement Program - $25/month
- Student Loan Contribution Program - $50/month
- Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here: http://www.nwcbenefits.com/Essential Duties & Responsibilities:- Establish the schedule for all jobs based on relevant criteria, including the due date, customer, size of the order, and availability of materials/components.
- Monitors the schedule daily and make necessary changes, such as when resources do not arrive as planned or when equipment fails.
- Analyzes production details and determines estimated processing time for each job by balancing the workload with equipment and staffing requirements.
- Proactively identify and report capacity and/or material supply problems.
- Resolves problems utilizing acquired knowledge and analytical abilities.
- Verify that non-inventory items have been purchased and received.
- Assists the team in directing shop floor priorities.
Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status. - 6 Days Ago
Scheduler
- St Michael Medical Center
-
Silverdale, WA
FULL_TIME
- Overview In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to bu...
- 8 Days Ago
Scheduler
- Cardiac Study Center/ Pulse Heart Institute
-
Puyallup, WA
FULL_TIME
- Summary: Makes and schedules patient appointments in an efficient and timely manner. Arranges consults with other physicians. Answer phones, greet, instruct, and direct patients and visitors. Serve as...
- 8 Days Ago
Contact Center Associate-Banking
- Heritage Bank NW
-
Burlington, WA
FULL_TIME
- Base Salary RangeLevel I - $17.52 - $20.59 - $23.66 per hourLevel II - $17.65 - $21.62 - $25.59 per hourSenior - $18.16 - $22.70 - $27.25 per hourDepending on qualifications and experience Customer Se...
- 3 Days Ago
Contact Center Operations Representative
- STCU
-
Spokane, WA
FULL_TIME
- Company DescriptionSTCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a...
- 4 Days Ago
Manager Pharmacy Contact Center
- Kaiser Permanente
-
Renton, WA
OTHER
- Job Summary: Provides strategic direction and alignment with KP National Pharmacy and KPWA goals for the Pharmacy Contact Center including answering of phone calls: 1. Directed to KP Medical Center Ph...
- 4 Days Ago
Contact Center Scheduler jobs at Popular Companies
Schedule Analyst
- Aurora Flight Sciences Corporation
-
Manassas, VA
- Schedule Analyst Job Code 3804 Assigned Aurora Location Manassas, VA Locations Manassas, VA Apply Now (https://phg.tbe.t...
- 6/11/2024 12:00:00 AM
Mainframe Scheduling Analyst
- Ensono
-
Chicago, IL
- Mainframe Scheduling AnalystRemote - United StatesJR010267 Position Summary The Mainframe Scheduling Analyst provides te...
- 6/11/2024 12:00:00 AM
Mainframe Scheduling Analyst
- Ensono
-
Los Angeles, CA
- Mainframe Scheduling AnalystRemote - United StatesJR010267 Position Summary The Mainframe Scheduling Analyst provides te...
- 6/11/2024 12:00:00 AM
Workforce Management Scheduling Analyst
- Crisis Connections
-
- Position Title: Workforce Management Scheduling Analyst Reports to: Contact Center Operations Director Job Type: Full-ti...
- 6/10/2024 12:00:00 AM
Scheduler Analyst
- KAIROS Inc
-
Charleston, SC
- KAIROS, Inc is searching for an energetic, experienced, and highly motivated Scheduler Analyst, to join our team. This p...
- 6/10/2024 12:00:00 AM
Schedule Analyst
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 6/10/2024 12:00:00 AM
Program Schedule Analyst
- Softworld Inc
-
Fairfax, VA
- Job Title: Permanent Program Schedule Analyst- onsite Job Location: Fairfax VA 22030 Onsite Requirements: EVM Scheduling...
- 6/10/2024 12:00:00 AM
Senior Scheduling Analyst
- The CSL Group Inc.
-
Middleton, MA
- The company The CSL Group Inc. (“CSL”) of Montreal, Canada is a world-leading provider of marine dry bulk cargo handling...
- 6/9/2024 12:00:00 AM
About Washington
Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$50,275 to $70,084