Contracts Administration Clerk jobs in Wisconsin

Water Works Plumbing in hiring!

We are looking for a Customer Service Dispatch / Accounting Clerk to join our team! A multi-tasker with great customer service skills to support our dispatch and accounting team in a fast-paced office. Duties include customer service, bookkeeping, dispatching technicians, digital filing and project management activities. This position requires a motivated person that is very detail-oriented and able to work as a team member to ensure superior service. Previous customer service and customer billing experience preferred, proficiency in MS Office and Quickbooks.

Job Title: Customer Service Dispatch / Accounting Clerk

Work Hours: M-F 8:00 - 4:30, and one Saturday per month 8:00 - 12:00.

Pay Range: $16.00 - $19.00 per hour, depending on experience.

Primary Job Function: This position is a bridge between the dispatch and accounting departments and requires someone open to cross training. The primary functions will be customer invoicing, assisting company dispatcher maintain the Service Technician’s daily schedules, entering accounting and dispatch data (technician timesheets, accounts payable, account receivable, customer data), scheduling return service calls, material job ordering, maintaining customer database and other duties in support of dispatch and accounting departments.

Required Qualifications:

• High school diploma or equivalent

• 1 year related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience

• 1 year bookkeeping experience

• US work authorization

• Pass background check & drug screen

• Proficient in Microsoft Office Suite

• Proficient in Quickbooks

• Exhibits polite and professional communication via phone, e-mail, and mail

• Advanced customer service skills

• Ability to multi-task

• Well organized and able to work independently and as a team

• Geographical knowledge of service area or map reading skills

Desired Qualification:

• Knowledge of plumbing or similar industry

• Plumbing Dispatching experience & Dispatching software

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Rotating weekends

Experience:

• Dispatching: 1 year (Preferred)

Ability to Commute:

• Burlington, WI 53105 (Required)

Ability to Relocate:

• Burlington, WI 53105: Relocate before starting work (Preferred)

Work Location: In person