Cook jobs in Hawaii

The Elevator - Office Coordinator (EOC) executes the daily dispatching, scheduling and completion of work orders, assists with purchasing, service agreement / contract setups, and maintains an organized filing system in a fast-paced environment involving elevator/escalator service and construction. Provides day to day support to office management and performs complex administrative duties requiring independent analysis and judgment in the completion of work assignments. The EOC works independently as required, maintaining flexibility, responsiveness, efficiency, and effectiveness at all times.

• Provides general administrative assistance.

• Acts as primary facilitator for all inbound calls ensuring client expectations are met.

• Prioritizing and dispatching trouble calls and generating work orders.

• Responds to all customer emails within 24 hours.

• Collaborates with field technicians and field supervisors to efficiently schedule all services with customer.

• Coordinates Elevator Safety Inspections with HIOSH and Field Ops Manager

• Generate monthly PM work orders.

• Review labor entry, trip/task notes, materials, and any other required information on work orders to prepare for billing.

• Generate and handle delivery by email/mail of monthly elevator invoices.

• Assist with updating and monitoring Customer Portals, such as Service Channel

• Supports when needed issuance of subcontracts.

• Supports field associates with payroll, uniforms, and other essentials.

• Handling of purchase orders (including tracking/uploading of PODs)

• Monitors/Processes incomplete Elevator invoices in SharePoint

• Assist with procurement of office supplies, parts and components, stock items, etc.

• Facilitates parts returns.

• Maintains a current equipment/tools inventory list

• Files and maintains a well-organized file system.

• Handles incoming and outgoing mail and deliveries

• Attend weekly service meeting, reports open items, takes notes and records action items.

• Performs other miscellaneous administrative duties as assigned.

Most work for this position is sedentary in nature. Incumbent should be able to sit for extended periods of time, stand, walk, talk, hear, and write. Occasional lifting or handling of objects without assistance weighing up to 35 pounds may be required.

• Excellent organizational skills, proofreading abilities, interpersonal skills, and good judgment.

• Ability to communicate effectively orally and in writing with a variety of stakeholders.

• Ability to function effectively with a changing environment, priorities, and meet deadlines while maintaining sound analytical and problem-solving skills.

• Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments.

• Ability to analyze and interpret information

• Ability to work in a team environment and deal with a variety of people in a professional, courteous manner in diversified situations.

• Ability to maintain confidentiality on all sensitive matters and other basic duties as instructed.

• Ability to work closely with staff to ensure consistency and compliance with training requirements and established policies and procedures.

• Ability to prioritize among multiple assignments and meet requested deadlines.

• Ability to apply judgment and initiative to determine the approach or action to take in both routine and non-routine situations according to company policies and procedures

• Experience working both independently and a team-oriented, collaborative environment.

• Strong interpersonal skills

• Open to changing, emerging and new technologies.

• Attentive to internal and external customers and clients

• Be a self-starter and accountable for one’s own actions

• Contribute to a positive working environment

• Assist to build, develop, and grow business relationships vital to the success of Heide & Cook, LLC.

• Adherence to the Heide & Cook core values.

Mandatory:

• At least three (3) years administrative office experience.

• High school diploma or equivalent.

• Moderate to advanced proficiency in Microsoft Office; including, but not limited to Word, Excel and Outlook.

• Valid state Driver’s License.

Preferred:Associate degree (or higher).

Job Type: Full-time

Pay: $41,600.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person