Credit and Collections Representative jobs in New Jersey

COLLECTIONS REPRESENTATIVE II

Job Category: Customer Service/Banking

Location: Deptford, New Jersey

Take the next step in your career with First Harvest Credit Union a diverse, full-service financial institution serving members South Jersey. We are a family of passionate people, dedicated to serving the community and living out our mission to provide quality financial solutions and world-class service to our members while delivering our social commitment in the communities we serve.

We care about our employees and strive to create an environment where people thrive, partnerships prevail, and performance excels. In addition to offering the best career development opportunities, benefits, flexibility, and work environment possible, we truly listen to ideas from employees at all levels and work together to solve problems. Here at First Harvest, we work hard, play hard, reward each other, and treat each other like family.

You will love our competitive pay, great benefits including paid time off and paid sick days, Health Savings Account, Flexible Spending Accounts, 401(k), tuition reimbursement for full and part-time employees, paid Holidays, a referral bonus program with no waiting period, an onsite fitness center, free life insurance, ongoing training as well as year-round exciting employee engagement and recognition activities.

Essential Duties and Responsibilities:

Executes all functions related to collections on behalf of the credit union following all established credit union policies and federal regulations. Locates and contacts delinquent borrowers using various methods available and works with members to resolve delinquencies or set up payment plans. Records all contact attempts and information in the Ackcelerant system.

Works as part of a team to meet established collection goals and assists colleagues when necessary. Supports colleagues as needed with execution of duties assigned. Participates in available credit union self-development education programs and required compliance courses through self-study, CUES University, Lending Development Training, and the credit union's training department.

Performs other duties or special projects as required or as assigned by a supervisor.

Qualifications and Experience:

Do you have two (2) or more years of experience as a collector, preferably for a financial institution? Do you possess basic knowledge of debt collection practices and regulations and credit union policy and procedures? Are you proficient in Microsoft Office Suite, Outlook and using the web?

If you answered yes to those questions and have the ability to learn various collections and credit union software, value good communication and interpersonal skills, are able to interact professionally with credit union members and staff and can work with limited supervision then this could be the right position for you.

Ready to Join Our Team?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Physical Requirements:

The physical demands require a person to remain seated for extended periods of time and perform repetitive hand movements on a keyboard.

Americans with Disabilities Act (ADA):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position. If you need to request and accommodation, please contact Talent Services at 856-232-9000 ext. 5108 or via email to TalentServices@firstharvestcu.com.

First Harvest Credit Union is an Equal Opportunity Employer/Veterans/Disabled