Credit Card Fraud Investigator investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator typically reports to a supervisor or manager. The Credit Card Fraud Investigator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Credit Card Fraud Investigator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
The role assists Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial center. The role monitors several real-time queues and analyzes high-risk transactions to reduce losses and minimize risk by identifying potential fraud trends. This role serves as a backup to the Fraud Investigator. In addition, this role is essential in projecting a positive member service experience as a representative for the credit union in greeting and routing visitors and guests to their respective hosts, answering and routing telephone calls as needed, processing mail and performing various administrative and clerical duties as assigned.
Essential Duties and Responsibilities include the following. Other duties may be assigned.