Credit Card Fraud Investigator jobs in New Hampshire

The Fraud Investigator position exists within the Financial Intelligence Unit (FIU) to provide exceptional investigative leadership and expertise in the handling of matters that are referred to the group. Critical and analytical thinking are both necessary in order to present information that leads to accurate conclusions and cuts through various investigative complexities. Working in a team environment with other investigators within the group is also a primary focus of this role, along with the ability to provide investigative leadership and direction to significant cases. This position should provide candidates for succession to the position of Senior Fraud Investigator within the FIU.

Primary Responsibilities:

• In accordance with USA Patriot Act regulatory requirements, this role involves the investigation of sophisticated financial fraud cases involving identity theft, money laundering, wire fraud, mail fraud, check fraud, cyber-crimes, securities fraud, forgery, debit card fraud and other related regulatory or criminal violations.
• Assessing the criticality of issues by utilizing proper information gathering techniques including internal Fidelity systems and external research tools to aid in the investigative process.
• Preparation of well written investigative reports and analysis that is thorough, timely, well written, logical and highlights concerning activity.
• Communicating clearly and with confidence while interacting with business clients, senior management, peers and law enforcement. Delivering oral presentations in defense of your position regarding suspicious activity to senior management and moderating weekly and monthly case review meetings.
• Escalation of issues to appropriate personnel using sound and consistent judgment while ensuring that any available loss mitigation efforts have been initiated.
• Maintaining liaison with law enforcement and regulatory agencies about incident specific issues that may require follow-up.
• Assisting peers and managers with investigative knowledge and support.
• Support efforts in cross group projects and initiatives as needed.

Requirements:

• Bachelor’s degree required
• CFE and/or ACAMS designation desirable
• A minimum of 3 to 5 years of hands-on investigative experience involving sophisticated financial crimes investigations

Skills and Knowledge:

• Knowledge of Anti-money laundering (AML) regulations (Bank Secrecy Act of 1970, Money Laundering Control Act of 1970, USA Patriot Act of 2001).
• Excellent analytical and research skills (working knowledge of database systems a plus)
• Demonstrated strength in practices, principles and techniques supporting criminal, financial, background, business and due diligence investigations.
• Strong working knowledge of computer systems and applications designed to support investigative efforts. Specific knowledge of fraud detection and risk mitigation products targeted toward the financial services industry.
• Demonstrated experience in coordinating major case investigations and referrals with state and federal law enforcement and providing litigation support as appropriate, including providing testimony in court proceedings when necessary.
• Strong working knowledge of financial markets, including equity and derivatives trading, as well as a working knowledge of trading operations.
• Experience in conducting interviews.
• Experience investigating financial services, banking and similar business-related crime including investigations involving identity theft, cyber-crimes, financial fraud, securities fraud, money laundering and other related regulatory or criminal violations.
• Able to handle multiple cases simultaneously; able to personally execute investigative tasks as required by limited resources.
• Outstanding written and verbal communication skills.
• Experienced and comfortable delivering both planned and ad hoc presentations.
• Able to educate and influence senior management regarding complex Fraud/ AML related concepts.

Dynamic Working
At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

Company Overview
Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

Information about Fidelity Investments
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.