Credit Card Operations Clerk jobs in Utah
Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Clerk jobs
Credit Card Customer Service
- Discover Financial Services
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West Valley, UT
OTHER
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Discover. A brighter future.
We offer 100% remote, combo, or on site - it’s your choice!
And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
Our next classes start in April of 2024
We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:
12:00 PM - 1:00 PM EST (OH, DE, MD, NJ, PA)
10:00 AM - 11:00 AM MDT (Utah)
9:00 AM - 10:00 AM MST (Arizona)
Note: Shifts are Monday - Friday with weekends as assigned .
What You’ll Do
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures.
Navigates a computerized system for responding and/or troubleshooting to customer questions.
Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.
We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!
How You’ll Do It
Assists over 100 customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat.
Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests.
Leverages 2 standard screens, verbatim scripts and procedures.
Utilizes multiple systems to respond to, troubleshoot and document customer inquiries.
Builds the Discover Financial brand by providing industry-leading care and innovative solutions.
Bonus Points If You Have
H.S. Diploma or GED
1 years of Customer Service experience
#INDDFS
#ZRDFS
#Remote
#BI-Remote
A credit screening may be required for some roles within Discover Home Lending.
Application Deadline: The application window for this position is anticipated to close on Mar-03-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $17.00 to $18.98. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) - 9 Days Ago
Credit Card Customer Service PM Shifts
- Discover Financial Services
-
West Valley, UT
FULL_TIME
- Discover. A brighter future. We offer 100% remote, combo, or on site - it’s your choice! And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cov...
- 22 Days Ago
In-Store Credit Card Sales Representative - Layton, UT
- kite
-
Layton, UT
FULL_TIME
- Join our team as an In-Store Retail Sales Representative and step into a world of exciting opportunities and boundless growth within one of America's premier retail chains. Your mission is to drive sa...
- 22 Days Ago
In-Store Credit Card Sales Representative - Sandy, UT
- kite
-
Sandy, UT
FULL_TIME
- Join our team as an In-Store Retail Sales Representative and step into a world of exciting opportunities and boundless growth within one of America's premier retail chains. Your mission is to drive sa...
- 22 Days Ago
In-Store Credit Card Sales Representative - Ogden, UT
- kite
-
Ogden, UT
FULL_TIME
- Join our team as an In-Store Retail Sales Representative and step into a world of exciting opportunities and boundless growth within one of America's premier retail chains. Your mission is to drive sa...
- 22 Days Ago
In-Store Credit Card Sales Representative - Saratoga Springs, UT
- kite
-
Saratoga Springs, UT
FULL_TIME
- Join our team as an In-Store Retail Sales Representative and step into a world of exciting opportunities and boundless growth within one of America's premier retail chains. Your mission is to drive sa...
- 6 Days Ago
Credit Card Operations Clerk jobs at Popular Companies
Operations Administrator
- Strata, LLC
-
Houston, TX
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- CRSG Construction & Realty Services Group
-
New York, NY
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Operations Administrator
- Guardian Access Solutions
-
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Operations Administrator
- Wishes & More
-
Fridley, MN
- Job Description Job Description OVERVIEW Founded in 2004, Wishes & More’s mission is to enhance the life of a child figh...
- 6/1/2024 12:00:00 AM
Operations Administrator
- Crestwood Technology Group
-
Yonkers, NY
- Job Description Job Description BASIC FUNCTIONS The Operations Administrator contributes to the coordination of the Sale...
- 6/1/2024 12:00:00 AM
Operations Administrator
- HirePlace
-
Nashville, TN
- Operations Coordinator HirePlace is hiring a full-time Operations Administrator for a healthcare data organization in Na...
- 5/31/2024 12:00:00 AM
Operations Administrator
- First Class Caregivers
-
Addison, TX
- Job Description Job Description Small business seeks strong admin to police process and procedures. Must be skilled in t...
- 5/31/2024 12:00:00 AM
Operations Administrator
- InTrack Investment Management, Inc.
-
South Burlington, VT
- Position Overview: InTrack Investment Management, Inc., located in South Burlington and Norwich, Vermont, is on the look...
- 5/30/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk jobs
$35,577 to $44,892
Most Popular Cities in Utah for Credit Card Operations Clerk Jobs
What does a Credit Card Operations Clerk do?
Credit Card Operations Clerk in Los Angeles, CA
Even though this will only suffice as a brief summary of what a Credit Card Operations Clerk does, it’s a vital aspect of the job description.
January 12, 2020
Credit Card Operations Clerk in Oklahoma City, OK
A credit card operations clerk is an entry-level position and one that comes with many opportunities for advancement.
February 07, 2020
Credit Card Operations Clerk in Florence, AL
A clerk’s work, though entry-level, can actually involve a variety of individual tasks.
December 12, 2019