Credit Card Operations Manager jobs in Oklahoma

COMMERCIAL CARD MANAGER

Job Overview: Fidelity’s Commercial Card department provides businesses a comprehensive suite of tools to help improve their cash flow, streamline payments, minimize instances of fraud and provide information reporting. The Commercial Card team members operate with a problem-solving mindset, considering the different ways in which Fidelity can assist with increasing efficiencies and earn a return on dollars spent. Are you passionate about business and helping others succeed? Let’s talk.

The candidate for this position will be responsible for:

• Leading within the commercial sales team to grow the card portfolio and manage the card product offering to drive the success of the commercial credit card line of business
• Identifying and cultivating new business opportunities for the commercial team
• Developing and maintaining relationships with key decision makers in business to promote our commercial card products
• Collaborating with the sales team to meet and exceed revenue goals
• Acting as a primary point of contact for clients to ensure exceptional customer service
• Acting as an account manager to monitor and analyze customer accounts on an ongoing basis to identify upsell opportunities and share cross-sell opportunities with the commercial team
• Promoting a positive community image through being involved with organizations like the Wichita Chamber, involvement in industry related activities, and other non-profit organizations

Requirements for the position include:

• Bachelors Degree, preferably in Finance, Business or equivalent
• 10 years in banking or payment industry
• 8 years demonstrated commercial card sales success and relationship management
• 5 years banking product and bank operations
• Strong communication and presentation skills
• Sound credit judgment
• Excellent selling and negotiation skills
• Proven track record in customer development and retention
• Excellent organizational skills
• Ability to work with all levels of senior management
• Ability to generate ideas and drive development of new business
• Possess strong market expertise
• Excellent strategic planning skills
• Possess the ability to mobilize internal networks and resources
• Ability to work in a deadline-driven environment
• Ability to travel and work flexible hours

EO/AA Employer: Title VII/Protected Veterans/Disability Status

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)