Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Q-Card Company, a leading provider of products and services for the ID and payment industries is expanding both in sales and testing capability . We are actively recruiting for a Manager, Laboratory Operations. Come join our growing team of employees.
Job Summary
Provides supervision and direction to laboratory technical staff including test technicians and test engineers and manages department processes to ensure efficient, accurate and on-time delivery of Q-Card products and services to customers, in accordance with all quality and technical standards. Ensures that the Laboratory and Laboratory Staff adheres to the ISO/IEC 17025 Laboratory management system for quality, administrative and technical operations.
Essential Duties and Responsibilities
Organizational Relationship
Supervises Laboratory/Test Technicians and Test Engineers. The Test Technicians and Test Engineers will be directed in a matrix organization structure whereby they will be supervised by the Manager, Laboratory Operations, however, they will receive technical direction through the Vice President of Technology as required, to ensure optimum compliance with technical requirements. Communicates and collaborates with Internal Sales and Customers (with proper coordination with the sales department), with other certification bodies (including payment brands and EMVCo), outside testing laboratories and industry professionals.
Qualifications
Physical Demands
Job Type: Full-time
Q-Card Company offers excellent working conditions, competitive wages, and benefits. Learn more about Q-Card and its sister Company; Brush Industries at:
www.brushindustries.com
www.q-card.com