Credit Card Operations Supervisor jobs in Rhode Island

Ocean State Credit Union is seeking Teller Supervisor to assist the Branch Manager to supervise and coordinate the teller area and ensure professional member service and effective operations.

Ocean State Credit Union's mission has been to promote a cooperative spirit in our communities and to respond to the ever-changing needs of our membership. We believe this begins by following that philosophy from within.

We offer competitive compensation and great employee benefits including medical and dental coverage for you and your dependents, life and disability insurance, company matched 401k and time off benefits to promote a healthy work/life balance. Ocean State Credit Union also offers opportunities for advancement

PRIMARY RESPONSIBILITIES:

Supervises and schedules the daily activities of the Teller staff;

Resolves member problems and complaints with courtesy and discretion

Assists in training and development of teller staff;

Opens and closes branch and vaults and activates security devices

Responsible for all branch security routines and audits; assures staff follows appropriate security procedures

Ensures that transactions are processed in compliance with regulations and applicable laws

Reports large currency transactions and suspicious activity.

Orders branch cash; verifies cash shipments and proves vault cash;

Maintains logs, records and inventories as required.

Assists Tellers in recovering and documenting overages and shortages;

Uses discretion to override check holds and exceptions to policy;

Maintains accurate currency balance record;

Performs branch settlements;

Promotes Credit Union’s products and services; maintains an active participation in community affairs;

POSITION REQUIREMENTS:

At least two years Teller experience in a financial banking environment. Supervisor experience required.

High School diploma plus specialized course work and training.

Demonstrated supervisory ability.

Strong attention to detail. Good communications, interpersonal, member service and sales skills.

PC proficiency to include Microsoft Office and other banking software.

WORK SCHEDULE:

Monday - Wednesday 7:45am-4:45pm, Thursday & Friday 7:45am-6:15pm & Saturday 8:45am-12:15pm when required, schedule may vary based on branch needs.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position requires standing for long periods of time and working primarily at a workstation in an open office environment. Daily tasks include speaking directly with members, extensive use of a computer performing standard keyboard functions, as well as use of the phone. Some light lifting and carrying of large paper files Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

EOE/M/F/Vet/Disabled

Job Type: Full-time

Pay: $44,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Credit union membership
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Day shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Teller: 2 years (Required)
• Supervisor in a Financial Institution: 1 year (Required)

Work Location: In person