Description

WFFCU is currently seeking an Electronic Funds Transfer Services Clerk located at our Operations Center. There will be a rotating schedule requirement: one Thursday until 7:00 pm and one Saturday until 12 pm, monthly. If interested, please go to our website at www.websterfirst.com and fill out an application. We are an EOE/M/F/Vet/Disabled employer.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Process ACH Transaction transactions and returns through EasCorp.
• Process Originations.
• Process returned checks from the Federal Reserve.
• Process cash advances.
• Handle ATM/debit card disputes.
• Order Debit/ATM Cards.
• Reconcile card transactions.
• Cross train regularly in all department jobs to perform duties when needed.
• Assist in the processing of the daily mail and other mail room duties.
• Process Remote Deposit Apps.
• Post Remote and Mobile deposit transactions.
• Maintain Overdraft Tolerance program.
• Assist members and branch employees.
• May require working later on Wednesday or Thursday.
• May require working some Saturdays.
• Reconcile in clearing items with Federal Reserve Bank.
• Return unprocessed items to the Federal Reserve Bank.
• Research all customer request for check copies.
• Process and setup share transfer requests.
• Process Overdraft Privilege requests and monitor new accounts for accuracy.
• Promote overall BSA Compliance by adhering to all BSA and OFAC Regulations specific to job function and by assisting BSA Department as necessary with any departmental function specific items.
• Will actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for Information Security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE ACT, Regulations B, C, D, E CC, DD, and Z as well as any training deemed necessary to promote adherence to applicable regulatory requirements.

Qualifications/Requirements

• Ability to read, analyze, and interpret written and oral instruction.
• Ability to present information and respond to questions from members of management and credit union members.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be able to use Microsoft Excel and Word.

Education/Training Experience: High school diploma or general education degree (GED) and six months of credit union experience and /or training. Must complete all applicable courses via Credit Union University on a yearly basis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Qualifications