CRM Program Director jobs in Massachusetts
CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added CRM Program Director jobs
Director, CRM
- AspenTech Corporation
-
Bedford, MA
FULL_TIME
- The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role This role will lead the strategy, analysis, and implementation of the CRM solution within global operations to increase sales productivity and reduce renewal attrition. Working with the VP Global Operations, IT, regional operations, and the sales organization you will define not only the vision over the next 2 years, but the detailed roadmap and shorter-term portfolio goals. Objectives will be focused on scaling the organization, improving productivity, and streamlining and standardizing processes and reporting. Reporting and dashboards will be via Salesforce Tableau CRM and PowerBI. You will also gather requirements from marketing, CS&T and other functions to design the portfolio changes. Implementation of portfolio changes will be coordinated with a CRM analyst and the IT organization. Your Impact Define, drive, and enable scalable, simple and efficient sales processes to help sales sell smarter, faster and larger deals. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Business requirements; Use cases; User stories; Screen and interface designs; Reporting & data requirements. Analyze and document current and future state of business system deliverable. Serve as a conduit between the customer community (internal and external customers) and the software development team Enter requirements and contribute to testing requirements framework. (scope, validation, planning, scripts, execution) Develop and build relationships with internal and external customers to resolve problems; display commitment to achieving team goals by exhibiting adaptability and reliability. Perform complex ad hoc analysis as required in support of Sales Organization. Manage a team of Sales Systems Analysts What You'll Need Bachelor’s degree. Prior management experience. (or team lead) 10-15 years of industry, software experience. Experience working with Salesforce.com. Experience in setting the CRM strategy as well as implementation. Experience in budgeting and financial metrics. Experience working in complex cross functional teams. (Business and IT) Experience with managing sales territories and hierarchies. Deep understanding of Quote to Cash and Lead to Opportunity business processes. Ability to manage and prioritize sales requests. Experience with managing and communicating system release cycles to sales organization. Strong written and oral communication skills are imperative. Project management experience. (no certification required but a plus) Organizational skills and change management for working with large quantities of data. Self-motivated with the ability to work independently. Demonstrated ability to deliver results and adapt to changing business requirements; ability to plan, organize and manage multiple priorities. #LI-JB1 If you're looking to make a difference every day and push the limits of performance, AspenTech is doing things no one else thought was possible. As a leading industrial software partner, we help companies all over the world run safer, greener, longer and faster. With over 3700 employees and more than 60 global locations, AspenTech is meeting today's sustainability and business challenges head-on with unmatched expertise, cutting-edge AI-powered technology and a passion to innovate. AspenTech is an Equal Opportunity/Affirmative Action employer. AspenTech does not discriminate against employees or applicants on the basis of age, race, color, religion, creed, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or related conditions, marital status, familial status, national origin, disability, medical condition, genetic information, citizenship, military service or protected Veteran Status or any other basis protected by applicable federal, state, or local law. Reasonable Accommodation: We will provide reasonable accommodations to qualified individuals who have a disability or sincere religious reasons to request accommodation, when necessary to enable the individual to participate in the job application or interview process. If you wish to request an accommodation, please contact us at recruiting@aspentech.com. GDPR Privacy Notice: AspenTech collects a range of personal information during the recruitment process. This may include the following personal or special categories of personal data: recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; your contact details and date of birth; your gender; your marital status and family details; your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; your racial or ethnic origin; any criminal convictions and offences. Click here: https://www.aspentech.com/en/privacy-and-security to view the recently updated Security and Privacy Policy. Plan Participants Enrolled in the AspenTech US Medical Plans: The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRF’s). The MRF’s for the benefit package options under AspenTech’s US Employee Benefit Plan are linked below: https://transparency-in-coverage.bluecrossma.com [transparency-in-coverage.bluecrossma.com] https://home.bluecrossma.com/collateral/sites/g/files/csphws1571/files/acquiadam-assets/55-001108351_TCR_CAA_FAQ.pdf [home.bluecrossma.com]
- 23 Days Ago
Director of CRM and Lifecycle Marketing
- EF Academy
-
Cambridge, MA
FULL_TIME
- Some companies are in the Business of Technology. Others are in the Business of Finance…Or Sports…Or Soft Drinks. At EF, we’re in a different kind of business. One that’s a little less tangible, and a...
- 7 Days Ago
Director Global Email and CRM
- SPARTAN RACE INC
-
Boston, MA
OTHER
- Job Details Job Location: MA - Boston, MA Position Type: Full Time Education Level: 4 Year Degree Salary Range: $100,000.00 - $130,000.00 Salary/year Travel Percentage: Up to 25% Job Shift: Day Job Ca...
- 14 Days Ago
Director of Early Childhood Education
- Early Childhood Education Program
-
Attleboro, MA
FULL_TIME
- The Director is responsible for maintaining a developmentally appropriate program of quality child care in an environment where values are integrated and demonstrated. The Director will be responsible...
- 6 Days Ago
Financial Aid Director-Practical Nursing
- LPN Education Program
-
Tyngsboro, MA
PART_TIME
- PRIMARY PURPOSE OF POSITION: To administer Title IV Financial Aid Funds to Practical Nursing Students. MAJOR RESPONSIBILITIES 1.Responsible for the day-to-day operations of administering the Title IV ...
- 17 Days Ago
Assistant Director for Early Childhood Education Center
- Early Childhood Education Program
-
Attleboro, MA
FULL_TIME
- The Assistant Director is responsible for maintaining a developmentally appropriate program of quality child care in an environment where values are integrated and demonstrated. The Assistant Director...
- 8 Days Ago
CRM Program Director jobs at Popular Companies
Program Director, Detention Program
- Americans for Immigrant Justice
-
Miami, FL
- The Agency: Americans for Immigrant Justice (AI Justice), an award-winning not-for-profit legal services organization fo...
- 6/11/2024 12:00:00 AM
Program Director
- Evergreen Presbyterian Ministries
-
Antioch, TN
- Benefits: 401(k) Dental insurance Health insurance Position Description: Program Director Reports To: Executive Director...
- 6/11/2024 12:00:00 AM
Program Director
- CODAC Behavioral Healthcare (CODAC Inc.)
-
Providence, RI
- CODAC believes in saving lives by understanding the whole person. We tailor patient centered, wrap-around care to meet o...
- 6/11/2024 12:00:00 AM
Program Director
- Dungarvin, Inc.
-
Vancouver, WA
- The Program Director is responsible for ensuring the development and implementation of the individual treatment/support ...
- 6/10/2024 12:00:00 AM
Program Director
- Stars Behavioral Health Group
-
San Jose, CA
- Partner with us in making a positive change! Join a community that's changing mental healthcare for the better. We have ...
- 6/10/2024 12:00:00 AM
Program Director
- Planet Healthcare
-
Schenectady, NY
- Job Description: A fully accredited by the Accreditation Council for Graduate Medical Education (ACGME). The training pr...
- 6/9/2024 12:00:00 AM
Program Director
- Brain Balance of Omaha
-
Omaha, NE
- Job Description Job Description Reporting to the Center Director, the Program Director is an in-center position designed...
- 6/9/2024 12:00:00 AM
Programming Director
- Kentucky Chamber Of Commerce
-
Frankfort, KY
- Job Description Job Description ABOUT THE KENTUCKY CHAMBER OF COMMERCE: The mission of the Kentucky Chamber of Commerce ...
- 6/8/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$231,541 to $281,119
Most Popular Cities in Massachusetts for CRM Program Director Jobs
What does a CRM Program Director do?
CRM Program Director in Columbia, SC
You will be responsible for gathering and defining requirements on behalf of our team to steer the architecture of our CRM products, working with cross-functional stakeholders to ensure their voices are heard, and leading the charge on rollouts.
January 18, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020