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CRM Program Director jobs in Ohio

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added CRM Program Director jobs

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CRM Marketing Strategy & Digital PM Director
  • CrossCountry Mortgage, LLC.
  • Cleveland, OH FULL_TIME
  • CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
     
    A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. 
     
    CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
     
    Position Overview: 
     
    The CRM Marketing Strategy & Digital PM Director is responsible for overseeing the resolution of CRM-related issues and the completion of various projects in the marketing department. This position has direct reports but also works closely with various leaders from creative, events, partnerships, and life cycle teams to ensure that projects are completed to the expected standards of CrossCountry Mortgage. 
     
    Job Responsibilities: 
     
    • Collaborate with the marketing, information technology, and sales departments to identify opportunities to enhance CRM capabilities. 
    • Develop an understanding of the current platform; provide opportunities for improvement and instances where integrations can be a key enabler to the sales team. 
    • Ensure consistency in data-driven decision-making and strategy within the CRM team and campaigns built into the tool. 
    • Execute change management, including implementation of new marketing technology rollouts. 
    • Ensure the enterprise can support new technologies and maintain high levels of system performance and reliability through strategic planning with the IT department. 
    • Oversee training of marketing software and user adoption. 
    • Partner with the in-house data team to ensure data integrity across platforms within the CCM environment. 
    • Oversee the completion of marketing projects as assigned by executive and/or sales leaders. 
    • Work closely with the SVP to develop and enhance KPIs for adoption and omni-channel efforts. 
    • Lead the digital project and implementation team, ensuring a structured process to improve organizational alignment and efficiency. 
    • Manage a team and external partners to ensure top value and performance. 
     
    Qualifications and Skills: 
     
    • Bachelor’s degree in Marketing, Business Administration, Communications, or related field; or equivalent work experience in a related field, preferred. 
    • 5-7 years’ experience managing a CRM.
    • Experience with Cloud Technologies, APIs, and SaaS technologies.
    • Knowledge of digital marketing (Website, SEM, Lead Forms).  
    • Experience in strategizing and pulling together disparate pieces of information. 
    • Proficient in data analysis, utilizing insights to make informed decisions and optimize CRM performance.
    • Excellent communication, leadership, and initiative development skills.
    • Detail-oriented, with excellent time management and prioritization skills.
     
    This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. 

    CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com 

    CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/

    California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers. 

    CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.  
  • 20 Days Ago
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CEO/Executive Director
  • Urban Minority Alcoholism & Drug Abuse Outreach Program
  • Cincinnati, OH FULL_TIME
  • The Urban Minority Alcoholism and Drug Abuse Outreach Programs (UMADAOP) of Cincinnati which was founded by the late Majority Leader William L. Mallory is currently seeking to fill the position of CEO...
  • 5 Days Ago
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Program Director
  • Boys & Girls Clubs of Toledo
  • Toledo, OH FULL_TIME
  • PROGRAM DIRECTOR$42,000 Annually, hours are 11:00am-7:00pm Monday through Friday, 9:00am-5:00pm Monday through Friday during the summer.Must have a Bachelor's Degree and at least 2 year experience wor...
  • 9 Days Ago
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Program Director
  • Leidos
  • Beavercreek, OH FULL_TIME
  • DescriptionThe Applied Science Division of the Leidos Innovation Center is seeking a talented technical Program Manager for Autonomous Systems. Working within our Guidance, Navigation, Control, and Au...
  • 10 Days Ago
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Program Director
  • avesta-demo
  • Hudson, OH PART_TIME
  • A Local 39 year’s old martial arts and fitness school, is looking for an enthusiastic, outgoing, energetic, and personable individual to serve as Program Director. Must have excellent attention to det...
  • 1 Month Ago
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Program Director
  • Legacy Healing Center Ohio
  • Cincinnati, OH FULL_TIME
  • We are a Drug Free Workplace and an Equal Opportunity Employer. Legacy Healing Center Ohio is searching for the most qualified, empathic, compassionate, energetic, and passionate addiction professiona...
  • 1 Month Ago
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CRM Program Director jobs at Popular Companies

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Program Director, Detention Program
  • Americans for Immigrant Justice
  • Miami, FL
  • The Agency: Americans for Immigrant Justice (AI Justice), an award-winning not-for-profit legal services organization fo...
  • 6/11/2024 12:00:00 AM
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Program Director
  • Evergreen Presbyterian Ministries
  • Antioch, TN
  • Benefits: 401(k) Dental insurance Health insurance Position Description: Program Director Reports To: Executive Director...
  • 6/11/2024 12:00:00 AM
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Program Director
  • CODAC Behavioral Healthcare (CODAC Inc.)
  • Providence, RI
  • CODAC believes in saving lives by understanding the whole person. We tailor patient centered, wrap-around care to meet o...
  • 6/11/2024 12:00:00 AM
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Program Director
  • Dungarvin, Inc.
  • Vancouver, WA
  • The Program Director is responsible for ensuring the development and implementation of the individual treatment/support ...
  • 6/10/2024 12:00:00 AM
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Program Director
  • Stars Behavioral Health Group
  • San Jose, CA
  • Partner with us in making a positive change! Join a community that's changing mental healthcare for the better. We have ...
  • 6/10/2024 12:00:00 AM
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Program Director
  • Planet Healthcare
  • Schenectady, NY
  • Job Description: A fully accredited by the Accreditation Council for Graduate Medical Education (ACGME). The training pr...
  • 6/9/2024 12:00:00 AM
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Program Director
  • Brain Balance of Omaha
  • Omaha, NE
  • Job Description Job Description Reporting to the Center Director, the Program Director is an in-center position designed...
  • 6/9/2024 12:00:00 AM
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Programming Director
  • Kentucky Chamber Of Commerce
  • Frankfort, KY
  • Job Description Job Description ABOUT THE KENTUCKY CHAMBER OF COMMERCE: The mission of the Kentucky Chamber of Commerce ...
  • 6/8/2024 12:00:00 AM
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About Ohio

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$208,132 to $252,697

Most Popular Cities in Ohio for CRM Program Director Jobs

What does a CRM Program Director do?

CRM Program Director in Columbia, SC
You will be responsible for gathering and defining requirements on behalf of our team to steer the architecture of our CRM products, working with cross-functional stakeholders to ensure their voices are heard, and leading the charge on rollouts.
January 18, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020