Customer Insights Analyst jobs in Massachusetts
Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Insights Analyst jobs
Insights Analyst
- U.S. Bank
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Boston, MA
FULL_TIME
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources in order to perform analysis. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Interprets data and analyze results using various statistical techniques and tools. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborate with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.
This role is part of the CBB Strategy team. The right candidate must be comfortable with ambiguity and will proactively hold conversations with the business to understand needs by asking the right questions. The person in this role will utilize data to identify gaps and recommend actionable insights, putting together presentations to share with leadership so the business can take action.
Basic Qualifications- Bachelor's degree in a related field, or equivalent work experience
- Eight or more years of statistical and/or data analytics experience
- Proficient in the use of analytical tools: Power BI, Excel, Tableau, SQL, SAS, Python strongly preferred
- Strong sense of drive and self-motivation
- Solid analytical skills with the ability to extract, collect, organize, analyze, interpret trends or patterns and communicate those to leadership
- Experience creating PowerPoint presentations that convey actionable insights and presenting to leadership
- Knowledge of additional analytics and statistical software such as R, Hadoop, SPSS, Geo-spatial tools and others to perform analysis and interpret data helpful
- Experience in analytics, advanced analytics/statistics and/or predictive modeling
- Analytics, business and/or finance degrees a plus
- Experience in the financial services industry a plus
- Effective interpersonal, verbal and written communication skills
- Demonstrated project management skills
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date. - 2 Days Ago
Analyst - Revenue Insights
- Catapult Sports
-
Boston, MA
FULL_TIME
- Catapult is looking for a data-driven and strategic analyst, whose drive for learning and determination for continuous improvement align with our ambitious, fast-growing and transforming company. The ...
- 6 Days Ago
Category Insights Analyst (C797)
- Wellness Pet Company NL
-
Burlington, MA
FULL_TIME
- About The Wellness Pet CompanyThe Wellness Pet Company crafts and produces premium natural pet food, treats, dental chews, and supplements. We believe that natural, premium nutrition focused on proven...
- 7 Days Ago
Category Insights Analyst (C797)
- Wellness Pet Company
-
Burlington, MA
FULL_TIME
- About The Wellness Pet CompanyThe Wellness Pet Company crafts and produces premium natural pet food, treats, dental chews, and supplements. We believe that natural, premium nutrition focused on proven...
- 7 Days Ago
Senior Analyst, Campaign Insights
- IPG Mediabrands
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Boston, MA
FULL_TIME
- Business Overview Mediahub is one of the three major global media agencies within IPG Mediabrands with over 1000 employees worldwide. We are an award-winning agency built for brands who are challengin...
- 1 Month Ago
Senior Consumer Insights Analyst
- SharkNinja
-
Needham, MA
FULL_TIME
- Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easie...
- 12 Days Ago
Customer Insights Analyst jobs at Popular Companies
Reporting and Insights Analyst
- oneworld Alliance
-
Fort Worth, TX
- About oneworld: oneworld© is a global airline alliance of 13 of the world’s leading airlines - Alaska Airlines, American...
- 6/11/2024 12:00:00 AM
Marketing Insights Analyst
- PharmaCord
-
Jeffersonville, IN
- Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by ...
- 6/9/2024 12:00:00 AM
Insights Analyst
- Media.Monks
-
New York, NY
- THE ROLE: The Insights Analyst will be tasked with leading some of Decoded's most important and valuable relationships. ...
- 6/9/2024 12:00:00 AM
Talent Insights Analyst Senior - Irving
- Christus Health
-
Irving, TX
- Description Summary: The Talent Insights Analyst Senior will help Human Resources and business leaders make better decis...
- 6/9/2024 12:00:00 AM
Insights Analyst
- Catena Solutions
-
Chicago, IL
- Category Insights Analyst Various projects for food and beverage organizations Summary: Category Insights Consultant wil...
- 6/8/2024 12:00:00 AM
Insights Analyst 3
- E&J Gallo Winery
-
Modesto, CA
- Provides data and analytical support for Commercial Insights & Strategy and develops insights from market research and o...
- 6/8/2024 12:00:00 AM
Senior Insights Analyst
- IW Group Inc.
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- IW Group is searching for thinkers, dreamers, and innovators who are passionate about uplifting multicultural, multigene...
- 6/7/2024 12:00:00 AM
Compensation Insights Analyst
- Compa
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Newport Beach, CA
- Compensation Insights Analyst This role is either hybrid in Orange County / Los Angeles or remote in the United States. ...
- 6/7/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$83,315 to $113,520
Most Popular Cities in Massachusetts for Customer Insights Analyst Jobs
What does a Customer Insights Analyst do?
Customer Insights Analyst in Harlingen, TX
Customer and Channel Data and Insights Analyst Apply IT and Telecommunication, South Africa Gauteng R.
January 07, 2020
Customer Insights Analyst in San Antonio, TX
With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.
December 08, 2019
They’re not only looking at what kind of product customers might want or need but how will it look and feel to them? If a product doesn’t have what you need or doesn’t function as appealingly as others, what good is it? Key elements such as aesthetics, usability, and ‘feel’ are integral to the user experience.
December 20, 2019
Customer Insights Analyst in Las Cruces, NM
You will work closely with the Big Data Team and Group to deliver predictive models and develop pro-active and reactive care strategies to eliminate & deflect calls to the most appropriate & efficient channel, and deliver better customer experiences.
December 30, 2019
Find out additional context about customer reviews and expert research (Magic Quadrant for Data Quality Tools) to supplement your analysis.
February 06, 2020