Customer Insights Analyst jobs in Maine
Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Insights Analyst jobs
Lead Digital Customer Business Analyst
- myGwork - LGBTQ+ Business Community
-
Augusta, ME
FULL_TIME
-
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community.
Job Title: Lead Digital Customer Business Analyst
Reports to: Senior Product Owner
Company: CMP
Department/Organization: Customer Experience & Digital Strategy
Location: Augusta ME, Portland ME, Orange, CT
The base salary range for this position is $97,504 to126,755 and is dependent upon experience.
Job Summary
The Business Analyst will assist in the creation of the digital customer experience journey and product features that provide valuable solutions to our customers.
The business analyst will contribute to the development of design assets in the form of epics, user experiences, and customer journey maps based on customer research in alignment with the customer digital strategy.
Finally the business analyst will assist in feature prioritization and the capture of relevant details.Working as part of a pool of resources across the Digital CoE, the post holder may be required to work on a stand-alone basis, or as part of larger teams that will be responsible for carrying out detailed analysis and design across multiple customer journeys.
Key Responsibilities- Partner with customer experience strategy team members and the business to develop customer features and functionality documentation for project initiatives.
- Serve as a subject matter expert while defining user requirements with business partners and designing robust solutions.
- Make recommendations about how the company can increase product adoption rates by providing appropriate information and services to customers in digital channels and promotions.
- Document design and project specification creation, product requirements, support customer promotion planning and development of communications plans inclusive of
- Develop customer journey maps, user stories and stock the product
- Assist Product Managers in the management and grooming of user stories
- Engage with project manager(s) throughout the project lifecycle to promptly address questions and concerns.
- Triage and prioritize incoming requests against existing project backlog.
- Creates and maintains documentation including requirements, design, and end-user manuals, provides needed reports as applicable.
- Bachelor's degree in a relevant field with 7 years of relevant business experience required
- At least 5 years of relevant project management experience
- Working knowledge of several utility business areas preferred (e.g. Electric Operations, GasOperations, Customer Service)
- PMI certification (PMP, PMI-ACP or other Agile certification, PMI-
Preferred Qualifications- Experience with Project Management techniques and applications
- Customer-facing experience and digital product development experience.
- Has strong oral and written communication skills, and can convey
- Strong research skills, analytical abilities, and technical savvy with problem-solving strengths.
- Ability to document requirements formally or informally depending on
- Excellent organizational skills, time management skills, and teamwork building.
- Microsoft Suite & SharePoint
- Project management (individual, multiple, simultaneous, linkedprojects).
- Project planning for unique, one-time initiatives
- Negotiation/dispute resolution
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or External)
- Communication
- Collaboration
- Leadership (people managers/leaders)
AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual's sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables.
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com - 2 Days Ago
Associate – Global Market Insights, English & Korean Speaker
- Atheneum Partners
-
Boothbay, ME
FULL_TIME
- Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the a...
- 2 Months Ago
Senior Analyst/ Analyst
- MaineHealth
-
Portland, ME
FULL_TIME
- Summary Position Summary The MaineHealth Strategy team leads the development of long-term enterprise strategy, high value business growth, venture investment opportunities and strategic partnerships. ...
- 5 Days Ago
Lead Analyst
- Wedgewood
-
Portland, ME
FULL_TIME
- Job DetailsJob LocationPortland - Portland, MERemote TypeOptional Work from Home
- Just Posted
QA Analyst
- TSR Consulting Services, Inc.
-
Portland, ME
FULL_TIME
- Seeking a QA AnalystRequired Technical SkillsAWS JavaScript Database Queries Test automation (Cypress or PlayWright) The post QA Analyst appeared first on TSR Consulting Services.
- Just Posted
QA Analyst
- LOGIXtech Solutions
-
Portland, ME
FULL_TIME
- Job DetailsSeeking a QA Analyst Required Technical Skills AWS JavaScript Database Queries Test automation (Cypress or PlayWright) The post appeared first on .Dice Id: 10205240bPosition Id: 79555
- Just Posted
Customer Insights Analyst jobs at Popular Companies
Senior Insights Analyst
- IW Group Inc.
-
- IW Group is searching for thinkers, dreamers, and innovators who are passionate about uplifting multicultural, multigene...
- 6/2/2024 12:00:00 AM
Sr Customer Insights Analyst
- Xcel Energy
-
Minneapolis, MN
- Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to...
- 5/30/2024 12:00:00 AM
Senior Data Insights Analyst
- End Point
-
Irvine, CA
- Endpoint is a digital title and settlement company built from the ground up to make home closing easy for all. For many,...
- 5/30/2024 12:00:00 AM
Senior Data Insight Analyst (Product)
- American Express Global Business Travel
-
Chicago, IL
- Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
- 5/30/2024 12:00:00 AM
Insights Analyst
- Media.Monks
-
New York, NY
- THE ROLE: The Insights Analyst will be tasked with leading some of Decoded's most important and valuable relationships. ...
- 5/30/2024 12:00:00 AM
Marketing Insights Analyst
- PharmaCord
-
Jeffersonville, IN
- Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by ...
- 5/30/2024 12:00:00 AM
Data Insight Analyst 1
- PDS Defense
-
Baltimore, MD
- IT/Technical Data Insight Analyst 1 - Job ID#205855 Linthicum, MD Posted: 5/9/2024 Job Description Job ID#: 205855 Job C...
- 5/29/2024 12:00:00 AM
Insights Analyst 3
- E&J Gallo Winery
-
Modesto, CA
- Provides data and analytical support for Commercial Insights & Strategy and develops insights from market research and o...
- 5/29/2024 12:00:00 AM
About Maine
To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West).
Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$74,307 to $101,247
Most Popular Cities in Maine for Customer Insights Analyst Jobs
What does a Customer Insights Analyst do?
Customer Insights Analyst in Harlingen, TX
Customer and Channel Data and Insights Analyst Apply IT and Telecommunication, South Africa Gauteng R.
January 07, 2020
Customer Insights Analyst in San Antonio, TX
With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.
December 08, 2019
They’re not only looking at what kind of product customers might want or need but how will it look and feel to them? If a product doesn’t have what you need or doesn’t function as appealingly as others, what good is it? Key elements such as aesthetics, usability, and ‘feel’ are integral to the user experience.
December 20, 2019
Customer Insights Analyst in Las Cruces, NM
You will work closely with the Big Data Team and Group to deliver predictive models and develop pro-active and reactive care strategies to eliminate & deflect calls to the most appropriate & efficient channel, and deliver better customer experiences.
December 30, 2019
Find out additional context about customer reviews and expert research (Magic Quadrant for Data Quality Tools) to supplement your analysis.
February 06, 2020