Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are currently looking for a customer service representative to field calls and emails for our various clients.
Must have MS Office and basic computer skills. These will not be included in training.
Must have your own computer(No Chromebook), headset and highspeed internet. (Wired internet connection is preferred)
Must have a quiet work environment with no distractions.
Hours: Monday-Friday 8:30am to 5:00pm (30 minute unpaid lunch break)
Please include your resume.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Work setting:
Work Location: Hybrid remote in Warminster, PA 18974