Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Location: ~40% onsite in Bentonville, AR
Purpose
The Customer Insights Manager works closely with Hain’s Walmart Account Team to monitor key category performance & competitive activity. This role collaborates with Sales, Marketing & Category Managers to develop & communicate fact-based analysis & insights to support Hain’s category solutions & meet topline sales objectives.
The Manager of Customer Insights supports Hain’s Walmart Account Team by using syndicated data, shopper card data, and other insights to identify opportunities, influence the customer, and drive profitable topline growth.
Responsibilities
Minimum Requirements
Skills/Knowledge/Abilities
Supervisory Responsibilities
None
Compensation and Benefits:
Hain Celestial is an equal employment opportunity/affirmative action employer. The Company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, expression, genetic information, protected veteran status or any other characteristics protected by applicable federal, state, or local law.
If you need accommodations for any part of the employment process because of a disability, please send an e-mail to talent@hain.com or call 516-587-5000 to let us know the nature of your request. EEO/AA/M/F/Veteran/Disabled