Customer Retention Manager jobs in Kansas
Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Retention Manager jobs
Customer Retention Specialist
- FeyerAssociates INC
-
Lawrence, KS
FULL_TIME
-
We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satisfaction and fostering long-term relationships with our clientele. This remote position offers the opportunity to work with a diverse range of vendors, enjoy travel perks, and access unlimited training opportunities. Candidates from the USA, Australia, and Mexico are encouraged to apply for this position.
Responsibilities- Serve as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and empathetic manner.
- Proactively engage with customers to understand their needs, preferences, and travel experiences, providing personalized solutions to enhance their satisfaction.
- Build and nurture strong relationships with customers, demonstrating a deep understanding of their individual travel preferences and requirements.
- Collaborate with various vendors and partners to address customer needs and ensure seamless experiences throughout their travel journey.
- Utilize strong communication and problem-solving skills to resolve customer issues and prevent potential churn, fostering customer loyalty and retention.
- Stay informed about the latest travel trends and offerings, providing customers with relevant information and suggestions to enhance their travel experiences.
- Participate in ongoing training and development opportunities to enhance your skills in customer relationship management and retention strategies.
- Collaborate with the team to develop and implement customer retention initiatives and strategies that align with the company's goals and values.
- Must be at least 18 years old and authorized to work in the USA, Australia, or Mexico.
- Possess a computer, smartphone, or tablet with reliable internet access to facilitate remote work tasks.
- Exceptional interpersonal and communication skills, with a strong emphasis on empathy and customer-centricity.
- Strong problem-solving abilities and the capacity to handle challenging customer situations with patience and grace.
- Self-discipline, a strong work ethic, and the ability to work independently while achieving customer retention goals.
- A passion for travel and a deep understanding of the value of fostering long-term customer relationships.
- A commitment to continuous learning and staying updated with customer relationship management best practices.
- Join a supportive and collaborative team of professionals dedicated to providing exceptional customer experiences in the travel industry.
- Seize unlimited training resources and tools, empowering you to excel in customer relationship management and retention strategies.
- Enjoy a flexible work schedule and location, allowing you to work from the comfort of your preferred workspace.
- Shape your earning potential without income caps, based on your dedication and success in retaining and satisfying customers.
- Benefit from substantial travel perks, exclusive vendor discounts, and thoughtful gifts, enhancing the rewarding aspects of your role.
- This is a business opportunity and is commission based.
If you are passionate about fostering strong customer relationships, possess exceptional communication and problem-solving skills, and are eager to work in a collaborative and dynamic remote environment, we encourage you to apply.
Join our team of Customer Retention Specialists and contribute to creating lasting and memorable experiences for our valued customers worldwide.
Powered by JazzHR - 9 Days Ago
Customer Retention Specialist
- FeyerAssociatesOnline
-
Lawrence, KS
FULL_TIME
- We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satis...
- 10 Days Ago
Cable TV Field Customer Retention / Equipment Recovery
- RCH
-
Topeka, KS
FULL_TIME
- Job Description: The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Collections Representatives in Tope...
- 28 Days Ago
Customer Service Representative (Full-Time/Seasonal)
- Press-One Customer Care
-
Wichita, KS
FULL_TIME
- We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
- 9 Days Ago
Customer Service Representative - Call Center (FT)
- Press-One Customer Care
-
Lenexa, KS
FULL_TIME
- Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
- 21 Days Ago
Mystery Shopper No Experience Needed JTeam
- Sinclair Customer Metrics
-
Ottawa, KS
PART_TIME
- Job DescriptionWe are searching for Independent Contractors to perform Mystery Shops throughout the United States. We currently have opportunities available on a monthly basis in your area. This is a ...
- 8 Days Ago
Customer Retention Manager jobs at Popular Companies
Customer Retention Manager
- AutoZone, Inc.
-
Elk Grove, CA
- Position Summary: The Customer Retention Manager plays a key role in shaping the overall customer experience, promoting ...
- 6/11/2024 12:00:00 AM
JV Acquisition Specialist
- Homes 4 Dinero LLC
-
Rockville, MD
- Job Description Job Description Homes 4 Dinero is looking for highly motivated and self-driven Sales Representatives to ...
- 6/11/2024 12:00:00 AM
Customer Retention Manager
- ALLDATA
-
Elk Grove, CA
- Position Summary: The Customer Retention Manager plays a key role in shaping the overall customer experience, promoting ...
- 6/10/2024 12:00:00 AM
Retention Manager, Broker Connect - Princeton, NJ/Hunt Valley, MD
- Coface
-
Hunt Valley, MD
- Making Trade Happen Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corpo...
- 6/10/2024 12:00:00 AM
Inside Sales: Client Retention Manager
- LexisNexis
-
Dayton, OH
- Job Description Job Description Be part of something bigger. You don’t need a cape or a mask to help bring truth, justic...
- 6/10/2024 12:00:00 AM
Automotive Paint Direct Sales Representative
- Sherwin-Williams
-
Los Angeles, CA
- Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever ...
- 6/10/2024 12:00:00 AM
Customer Acquisition Manager
- GARDENERS SUPPLY GROUP
-
Burlington, VT
- Job Details Job Location Intervale - Burlington, VT Position Type Full Time Education Level 4 Year Degree Travel Percent...
- 6/9/2024 12:00:00 AM
Records Retention Manager - Contract
- Simplex
-
Austin, TX
- Job Description Job Description We are working with a government agency in Austin Texas to find Records Retention Manage...
- 6/7/2024 12:00:00 AM
About Kansas
Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$83,591 to $113,535
Most Popular Cities in Kansas for Customer Retention Manager Jobs
What does a Customer Retention Manager do?
Customer Retention Manager in Pierre, SD
For any business that provides a product or service to customers, the act of finding, targeting and obtaining new customers is always going to be among its top priorities.
January 30, 2020
Customer Retention Manager in Clearwater, FL
Strong project management, new business development and customer retention skills.
February 24, 2020
Customer Retention Manager in Gastonia, NC
A multi channel retail brand who has a number of stores located across the UK is looking for an Online Customer Retention Manager to join the team on a 6 month contract.
December 13, 2019