Customer Retention Supervisor jobs in Missouri
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Customer Retention/Marketing
- The Job Network
-
Oregon, MO
FULL_TIME
-
Essential Functions:
- Develop and maintain proficiency in the company’s software application and core technologies
- Answer incoming calls, monitor support emails and schedule online support/training for client related issues related to the software and/or user error
- Understand basic work flow, objectives, staffing and business processes for our customer’s daily operations to better provide support and solutions to meet their ongoing needs
- Ensure the customer understands the application features through training sessions and on-demand support
- Plan and conduct monthly online training classes for customers to highlight features and capabilities of the software that can potentially enhance their business and aid in retention
- Document all communications and solutions for future internal use.
- Excellent verbal and written communication skills via phone, email, and online support
- Proven ability to clearly and effectively interact with customers in a friendly and professional manner
- Strong problem solving skills. Ability to interpret the customer’s needs and provide the appropriate solution
- Ability to act independently, take initiative and complete tasks in a timely manner
- Ability to multi-task in a busy environment with distractions
- Detail oriented
- Desire to continuously increase in knowledge and understanding of our work
Express works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time and temporary positions. As one of the leading staffing companies in North America, Missouri, and Saint Joseph, we’re ready to help you take the next step in your career.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
In compliance with applicable federal, Missouri and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
Apply Today:
2620 North Belt Highway Saint Joseph, MO 64506
816-273-0038
expresspros.com/stjosephmo
#stjosephmo PandoLogic. Keywords: Marketing Account Specialist, Location: Oregon, MO - 64473 - 13 Days Ago
Sr. Customer Retention Manager
- Varsity Tutors
-
St. Louis, MO
FULL_TIME
- Overview of Position Varsity Tutors is seeking a Senior Customer Retention Manager to join our team! The Sr. Customer Retention Manager will have a direct impact on business growth as we help more peo...
- 1 Month Ago
Customer Service Retention Specialist
- Safe Haven Security
-
Riverside, MO
FULL_TIME
- At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our emplo...
- 1 Month Ago
Senior Customer Retention Specialist (Work from Home)
- Varsity Tutors
-
St. Louis, MO
FULL_TIME
- Overview: Varsity Tutors, a Nerdy company, is looking for Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative techno...
- 2 Days Ago
DTC Marketing Advisor - Customer Engagement and Retention - Hybrid
- The Cigna Group
-
St. Louis, MO
FULL_TIME
- Overview The Customer Engagement and Retention Marketing Lead (Advisor) will support the Individual & Family Plans (IFP) business segment, specifically for the Affordable Care Act product line, by dev...
- 5 Days Ago
Security Analyst
- CVP (Customer Value Partners)
-
Kansas, MO
FULL_TIME
- Job DescriptionShift Details: Sunday-Wednesday 5am-3pm CSTCVP is an award-winning healthcare and next-gen technology consulting firm recognized for excellence and innovation in the solutions we have p...
- 16 Days Ago
Customer Retention Supervisor jobs at Popular Companies
WIC Outreach/Retention Supervisor
- Adelante
-
Phoenix, AZ
- WIC Outreach/Retention Supervisor Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Posit...
- 6/11/2024 12:00:00 AM
Student Athlete Development and Retention Coordinator
- University of Southern Indiana
-
Evansville, IN
- Title: Student Athlete Development and Retention Coordinator Division: President's Office Department: Athletics FLSA Sta...
- 6/11/2024 12:00:00 AM
Career Services Coordinator
- DUNWOODY COLLEGE OF TECHNOLOGY
-
Minneapolis, MN
- Job Details Job Location Dunwoody College of Technology - Minneapolis, MN Position Type Staff Education Level 4 Year Deg...
- 6/11/2024 12:00:00 AM
NURSE RETENTION COORDINATOR
- Cape Fear Valley Health
-
Cape Fear, NC
- NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
- 6/8/2024 12:00:00 AM
Retention Coordinator
- COTS
-
Burlington, VT
- Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
- 6/8/2024 12:00:00 AM
Retention Specialist - Rolla
- East Central College
-
Rolla, MO
- East Central College has opening for a full-time Retention Specialist at the Rolla location responsible for providing re...
- 6/8/2024 12:00:00 AM
Academic Success & Retention Coordinator
- Access Dubuque
-
Dubuque, IA
- Academic Success & Retention Coordinator **Loras College** 1 Positions ID: 05.17.24 Posted On 05/17/2024 **Job Overview*...
- 6/7/2024 12:00:00 AM
Electronic Record Retention Coordinators: CDS SA NOW HIRING
- CDS in Texas
-
San Antonio, TX
- Job Description Job Description Hiring AA Record Retention (E-REC) Coordinators in San Antonio 78201 $15-$17 Monday – Fr...
- 6/7/2024 12:00:00 AM
About Missouri
Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$57,069 to $81,933
Most Popular Cities in Missouri for Customer Retention Supervisor Jobs
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020