POSITION SUMMARY

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Issue receipts, refunds, credits, or change due to customers.

• Assist customers by providing information and resolving their complaints.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

• Answer customers' questions, and provide information on procedures or policies.

• Process merchandise returns and exchanges.

• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

• Maintain the front end of the store by cleaning registers, windows, floors, sidewalks and parking lot to provide a welcoming environment to the customers.

• Stock shelves, and mark prices on shelves and items. Maintain shelf conditions.

• Request information or assistance using paging systems.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Calculate total payments received during a time period, and reconcile this with total sales.

• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

• Assist with duties in other areas of the store, such as bagging and carrying out customers' items.

• Sort, count, and wrap currency and coins.

• Supervise others and provide on-the-job training.

• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

• Compute and record totals of transactions.

• Compile and maintain non-monetary reports and records.

• Offer customers carry-out service at the completion of transactions.

• Weigh items sold by weight to determine prices.

• Greet customers entering establishments.

POSITION QUALIFICATIONS