Customer Service Director jobs in Michigan

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

L
Customer Service / Sales Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Schedule:

    • Day shift
    • Monday to Friday

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 3 Days Ago

E
Job Placement Specialist
  • Elite Business Solutions LLC dba Customer Service Training Center
  • Southfield, MI CONTRACTOR
  • We are seeking a Job Developer to join our team! You will perform activities in human resources from recruiting new hires to retaining existing hires.Responsibilities:Helping clients identify their ca...
  • 5 Days Ago

V
Director of Customer Service
  • viastore North America
  • Grand Rapids, MI FULL_TIME
  • Summary The Director of Customer Service ensures the organization’s operations run smoothly and on time. They work with people, core operations, budgets, project delivery, and company strategy. They a...
  • Just Posted

F
Customer Service
  • Firman Irrigation and Tree Service
  • Petoskey, MI FULL_TIME
  • Customer Service Assistant We are looking for an individual to manage our phones during our busiest part of the season in our summer months. The job involves: -Answering phones and maintaining a high ...
  • 26 Days Ago

A
Customer Service Rep
  • Allied Building Service Company
  • Detroit, MI FULL_TIME
  • Allied Building Service is a family-owned Detroit-based commercial contractor that covers a wide range of building trades and various janitorial services. Our service area includes Southern Michigan, ...
  • 3 Days Ago

S
Customer Service Representative
  • Strategic Administrative and Reimbursement Service
  • Grand Rapids, MI FULL_TIME
  • DescriptionWho we are: Advanced Radiology Services is one of the largest physician-owned radiology practices in the country. Our growing practice includes 214 radiologists and 44 advanced practice pro...
  • 9 Days Ago

G
Customer Service Director BF84-1746
  • Grnwilmington
  • New York, NY
  • ** Customer Service DirectorLong Island, NY** **Required Experience:** 5+ years HR experience in Food Industry or Consum...
  • 6/11/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • Mass Markets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property ...
  • 6/11/2024 12:00:00 AM

S
Customer Service Director
  • Shop LC
  • Austin, TX
  • CUSTOMER SERVICE DIRECTOR Shop LC is seeking an experienced and dynamic individual to join our team as a Customer Servic...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Wichita, KS
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Dallas, TX
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: P...
  • 6/8/2024 12:00:00 AM

F
Director of Client Services
  • Forum Group Connecticut, LLC
  • Darien, CT
  • Client Services Director needed for Startup FinTech Investment Platform in Norwalk, CT. Our client provides a one of a k...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MassMarkets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property ...
  • 6/7/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$169,857 to $236,866

Customer Service Director in Saint Louis, MO
Over the years Comcast has provided some of the greatest customer service blunders the Internet has ever seen.
February 01, 2020
Customer Service Director in Battle Creek, MI
After completing this project, Steve joined South East Water as Customer Service Director.
February 11, 2020
Customer Service Director in La Crosse, WI
All of our subscriptions have refund policies; this gives our customers a chance try out our subscriptions for a period of time at no risk and receive a refund.
November 30, 2019