Customer Service Manager jobs in New York
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Manager jobs
Appliance Service Technician
- Clarke Customer Care
-
Rensselaer, NY
FULL_TIME
-
Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? If you’re confident, good with people, and like solving problems, we have the career for you.
We are an established, professional company and offer full benefits:
- Family medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off and paid holidays
- Matching 401K
- Access to unlimited overtime
- Bonus opportunities
- Career path
- Paid training
- Potential tuition reimbursement
- Smart phone
- Dispatch from your home with company vehicle
Candidates must:
- Embrace our core values of Leadership, Cohesion and Consistency
- Possess a great attitude and professional appearance
- Want to work in an environment that recognizes and rewards potential
- Enjoy the customer service side of the job to earn the trust and goodwill of sophisticated clientele
- Have a strong work ethic and be driven to deliver exceptional service experiences
- Possess strong interpersonal and communication skills
- Be tech-savvy, as more and more of our work involves computers
- Be detail-oriented, able to follow specific process steps to ensure quality workmanship, and write accurate service notes
- Be a self-starter who is always willing to become an even better technician
- Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs
- Have relevant experience or be willing to receive training
- Pass a full background and drug screen
The Appliance Service Technician role is a full-time position, Monday through Friday, plus one half-day Saturday a month.
- 21 Days Ago
Customer Support Representative - Front Desk Manager
- Front Desk Manager - Fred Astaire Dance Studios
-
Cold Spring, NY
PART_TIME
- We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helpi...
- 1 Month Ago
Customer Support Representative - Front Desk Manager
- Front Desk Manager - Fred Astaire Dance Studios
-
Albany, NY
PART_TIME
- We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helpi...
- 18 Days Ago
Customer service
- EDS Service Solutions
-
Rochester, NY
FULL_TIME
- EDS Service Solutions - Job description EDS is Hiring Car Rental Return Agents in Rochester, NY! Perfect job for friendly, outgoing, and high-energy individuals Job Duties / Responsibilities : Provide...
- 1 Day Ago
Customer Service Manager
- Offered.ai
-
New York, NY
FULL_TIME
- Click the 'Apply' button to learn more about Stop & Shop and the role. Then, you can choose to apply directly with Stop & Shop or use AI to assist your application powered by Offered.Address:USA-NY-Na...
- 2 Days Ago
Customer Service Manager
- ClickJobs.io
-
Williamsville, NY
FULL_TIME
- Schedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 5275 Sherid...
- 4 Days Ago
Customer Service Manager jobs at Popular Companies
Customer Service Manager
- Palisades Store (Ftn Hills & Palisades)
-
Fountain Hills, AZ
- 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
- 6/4/2024 12:00:00 AM
Customer Service Manager
- Thomas2 Store (32nd St & Thomas)
-
Phoenix, AZ
- 3130 E Thomas Rd Phoenix Arizona, 85016, +1 (602) 2163906 Starting Pay: $17/ Hour Position Description: Responsible for ...
- 6/3/2024 12:00:00 AM
Customer Service Manager
- Lake Havasu Store (Lake Havasu, Arizona)
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Lake Havasu City, AZ
- 1990 McCulloch Blvd Lake Havasu Arizona, 86403, Position Description: Responsible for the oversight, leadership and achi...
- 5/31/2024 12:00:00 AM
Customer Service Manager
- Dunlap2 Store (I-17 & Dunlap)
-
Phoenix, AZ
- 9201 N. 29th Ave Phoenix Arizona, 85051, +1 (602) 2163927 Position Description: Responsible for the oversight, leadershi...
- 5/29/2024 12:00:00 AM
Customer Service Manager
- Idaho Store (W. Old W. Hwy & Idaho Rd)
-
Apache Junction, AZ
- 185 West Apache Trail Apache Junction Arizona, 85120, +1 (480) 3987653 Position Description: Responsible for the oversig...
- 5/28/2024 12:00:00 AM
Customer Service Manager
- Raintree Store (Raintree & Hayden)
-
Scottsdale, AZ
- 8053 E. Raintree Dr. Scottsdale Arizona, 85260, +1 (480) 3987647 Position Description: Responsible for the oversight, le...
- 5/20/2024 12:00:00 AM
Customer Service Manager
- Dobson Store (Dobson & Guadalupe)
-
Mesa, AZ
- 2039 W Guadalupe Rd Mesa Arizona, 85202, +1 (480) 5304717 Starting pay: $17/ Hour Position Description: Responsible for ...
- 5/14/2024 12:00:00 AM
Customer Service Manager
- MV Transportation
-
Las Vegas, NV
- Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our...
- 4/11/2024 12:00:00 AM
About New York
New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States.
New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean.
In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$100,487 to $134,599
Most Popular Cities in New York for Customer Service Manager Jobs
What does a Customer Service Manager do?
Customer Service Manager in York, PA
In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.
February 20, 2020
Customer Service Manager in Allentown, PA
To get started as a customer service representative you will need at least a high school diploma or equivalent.
December 22, 2019
Customer Service Manager in Vineland, NJ
The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients.
December 28, 2019