Customer Service Supervisor jobs in Wyoming

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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FRONT DESK/CUSTOMER SERVICE
  • High Country Linen Service
  • Jackson, WY FULL_TIME
  • Job Summary:

    We are seeking an outgoing and dependable individual to provide Front Desk Customer Service as part of our star-quality team! The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This position requires strong communication skills and the ability to handle inquiries and resolve issues in a professional manner.


    Responsibilities:

    - Respond to customer inquiries via phone, email, and face-to-face conversations

    - Assist customers with product information, pricing, and availability

    - Process orders and credits efficiently

    - Provide solutions to customer issues with a focus on customer satisfaction

    - Conduct data entry tasks accurately and in a timely manner

    - Analyze customer feedback to improve service quality

    - Communicate effectively with other departments as necessary

    -Other projects as assigned


    Experience:

    - At least one year previous experience in customer service or related field

    - Strong communication skills in English; bilingual in Spanish is preferred

    - Ability to effectively communicate with customers and colleagues

    - Proficiency in data entry and CRM software

    - Experience with answering and routing incoming calls


    High Country Linen has proudly been serving our community for over 93 years! This position offers the opportunity to work in a dynamic environment where your contributions make a difference. If you are a motivated individual with a passion for customer service, we encourage you to apply by emailing and providing your resume to admin@highcountrylinen.com.

  • 10 Days Ago

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FE Warren Express w/Gas - Customer Experience Associate
  • Army & Airforce Exchange Service
  • Cheyenne, WY OTHER,TEMPORARY
  • Job DescriptionAs a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone th...
  • 19 Days Ago

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Customer Service/Service Advisor
  • Bosselman Enterprises
  • Rawlins, WY FULL_TIME
  • The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and he...
  • 3 Days Ago

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Customer Service/Service Advisor
  • Boss Truck Shops, Inc
  • Rawlins, WY OTHER
  • Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting custome...
  • 3 Days Ago

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Customer Experience Supervisor
  • JCPenney
  • Casper, WY FULL_TIME
  • As the Customer Experience Supervisor II – You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training...
  • 2 Months Ago

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Customer Service Associate
  • The UPS Store 1818
  • Jackson, WY PART_TIME,FULL_TIME
  • Are you THE ONE? If you’re an energetic person who loves interacting with locals and tourists, then you might be THE ONE. Are flexible hours important to your lifestyle? We want to build a schedule th...
  • 2 Days Ago

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Customer Service Supervisor
  • Floor & Decor Holdings, Inc.
  • Huntsville, AL
  • PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, perform...
  • 6/11/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • Cincinnati, OH
  • PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, perform...
  • 6/10/2024 12:00:00 AM

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Customer Service Supervisor
  • Empire Auto Parts
  • Totowa, NJ
  • Job Summary: The Customer Service Supervisor is a key link between the company and its customer base of collision repair...
  • 6/9/2024 12:00:00 AM

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Customer Service Supervisor
  • McKesson Corporation
  • Fort Worth, TX
  • Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you i...
  • 6/9/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • Sacramento, CA
  • Pay Range $16.50 - $24.70 PURPOSE This position is responsible for the creative workflow process for cashiering, handlin...
  • 6/9/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • Mesquite, TX
  • PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, perform...
  • 6/9/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • Salt Lake City, UT
  • ** Customer Service Supervisor** * Salt Lake City, Utah, 84115 PURPOSE This position is responsible for the creative wor...
  • 6/9/2024 12:00:00 AM

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Retail Customer Service Supervisor
  • PetSmart
  • Dubuque, IA
  • PetSmart does Anything for Pets and Everything for You –JOIN OUR TEAM! Retail Customer Service Supervisor About Life at ...
  • 3/4/2024 12:00:00 AM

Wyoming (/waɪˈoʊmɪŋ/ (listen)) is a state in the mountain region of the western United States. The state is the 10th largest by area, the least populous, and the second most sparsely populated state in the country. Wyoming is bordered on the north by Montana, on the east by South Dakota and Nebraska, on the south by Colorado, on the southwest by Utah, and on the west by Idaho and Montana. The state population was estimated at 577,737 in 2018, which is less than 31 of the most populous U.S. cities including Denver in neighboring Colorado. Cheyenne is the state capital and the most populous city...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$67,349 to $89,986

Customer Service Supervisor in Grand Forks, ND
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Customer Service Supervisor in Everett, WA
Let's find out what skills a Customer Service Supervisor actually needs in order to be successful in the workplace.
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Customer Service Supervisor in Petersburg, VA
Supervisors are sometimes responsible for staffing levels and may be involved in the recruiting and interviewing of customer service team members.
November 29, 2019