Customer Service Team Leader jobs in Nevada
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- Terelak-Team
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sparks, NV
FULL_TIME
-
Job Description
The Terelak agency is seeking a retention-customer service representative to join one of the top performing teams in the country! We have been in business for over 20 years and we love what we do.
In our agency our core values are that we look for individuals who are self driven, positive, team players and compassionate.
Experience in the industry is not necessary. Our training and resources are top notch.
Your main goal will always be to put people's best interest first in order to properly protect them.
If you are looking for a career on a high performing team that cares about people, we want to talk to you!
Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Health Insurance###Evenings Off###Responsibilities
- Our number one goal is to take care of people through excellent and compassionate customer service skills
- Analyze coverage, make recommendations for exposures
- Process customer policy change requests.
- Handle all incoming claim calls from customers.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Work with your manager to achieve Sales goals and measurables by making sure our customers have the correct coverage.
- Master customer service and sales skills to take better care of people and bring new customers to Allstate.
Requirements
- Personal Lines License is a bonus.
- If you do not have the insurance license we will guide you on the steps to obtain. Licensing reimbursement is available.
- Previous Customer Service Experience or sales experience is a plus
- 1 Month Ago
- Williams-Sonoma Inc. Customer Care Centers
-
Las Vegas, NV
FULL_TIME
- Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring Full-Time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
- 1 Month Ago
- Charles River
-
Reno, NV
FULL_TIME
- For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. In return, we’ll help you build a career that you can fee...
- Just Posted
- Raley's Supermarkets
-
Reno, NV
OTHER
- Overview We are now hiring Great People Who Care! We are looking for a memorable and inspiring Customer Service Team Leader who has a passion for leading a team. Our Customer Service Team Leader will ...
- 1 Month Ago
- State Farm- Jeremy Walser Insurance Agency
-
Las Vegas, NV
FULL_TIME
- Hiring for a customer service representative, for my State Farm Insurance Agency. · Property and Casualty Licensed in the state of NV preferred but not required · Bilingual preferred but not required ...
- 13 Days Ago
- West Wind Drive Ins and Public Markets
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North Las Vegas, NV
PART_TIME
- ABOUT US:West Wind Drive-Ins & Public Markets is the nation’s largest drive-in theater chain and the public markets support a diverse array of vendors, selling produce and unique items at bargain pric...
- 5 Days Ago
Customer Service Team Leader jobs at Popular Companies
- Hubbell Lighting Inc
-
Manchester, NH
- **Customer Service Team Leader** **Location:** Manchester, NH, US, 03109-5311 **Position Overview** As part of a world-c...
- 6/11/2024 12:00:00 AM
- Mass General Brigham
-
Somerville, MA
- Ensures Medicare Advantage CSP guidelines and compliance with CMS regulations Identify trends within the Medicare Advant...
- 6/10/2024 12:00:00 AM
- DIG Chefs-In-Training
-
Boston, MA
- CHEF IN TRAINING Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour tips...
- 6/10/2024 12:00:00 AM
- DIG Chefs-In-Training
-
New York, NY
- Customer Service Team Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour...
- 6/9/2024 12:00:00 AM
- AZCO Corp
-
Fairfield, NJ
- Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
- 6/8/2024 12:00:00 AM
- romb.co.uk
-
Kent, OH
- - Customer Service Team Leader ** Customer Service Team Leader** Description Title: Customer Service Team Leader. Locati...
- 6/8/2024 12:00:00 AM
- wrencareers.com
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- * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
- 6/8/2024 12:00:00 AM
- workingatdllgroup.com
-
Des Moines, IA
- ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
- 6/7/2024 12:00:00 AM