Customer Service Trainer jobs in Nebraska
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Skills Trainer
- Educational Service Unit 6
-
Milford, NE
FULL_TIME
-
Position Description
Position Title: Skills Trainer
Department: Student Services
FLSA Status: Non-Exempt
Supervisor: CRAVE Instructor
The Skills Trainer works under the direction of the CRAVE Instructor to develop
job sites, write job descriptions, task lists, job analysis and implement necessary
modifications for the job sites. The Skills Trainer also works with young adults with
disabilities in multiple settings: classroom, training, job site, and community.
The Skills Trainer helps the student learn the following:- Complete job application and resume
- Perform job tasks to the job sites specifications
- How to use accommodations on a job site
- Learn interpersonal skills necessary to be accepted as a worker at the job and in the community
Essential Duties and Responsibilities include the following. Other duties may be
assigned.
- Participates in continual professional growth activities.
- Is responsible for reporting to instructor when late or absent.
- Works with instructor to assess student skills and gather baseline data.
- Works with directors and co-workers to educate on disability awareness.
- Reinforces employability skills and assists intern to understand and interpret work culture.
- Assists in training student in interview process.
- Learns the internship duties and make any accommodations (label cabinets, simplify written instructions, etc.) necessary to the successful completion of the job.
- Attends job orientation with the intern and clarifies information with the intern as necessary.
- Teaches the essential tasks/duties/core skills of the job to the student.
- Each Skills Trainer is assigned several students and will provide individual support depending on each intern and job task needs.
- Because the goal is independence, the Skills Trainer builds natural supports and reduces the amount of time spent with each student as core skills are developed.
- Teaches safe practices according to the work environment.
- Models appropriate workplace behavior.
- Assists with and provides instruction in personal care as determined by IEP accommodations and goals.
- Works with manager to determine new skills as student gains competencies and confidence.
- Meets with the instructor regularly to discuss issues and solve problems.
- Completes necessary documentation.
- Provides new job site ideas to team.
- Attends Family Nights &/or Information Nights.
- Regular and dependable attendance on-location is an essential function of this job.
Qualifications
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential duties and responsibilities.
Education and/or Experience- High school diploma or general education degree (GED)
- One to three months related experience and/or training; or equivalent combination of education and experience preferred
Certificates, Licenses, Registrations- Valid driver's license
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. - 10 Days Ago
Trainer, Customer Support
- Toast
-
Omaha, NE
FULL_TIME
- Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.As a Customer Success Trainer, you’...
- 9 Days Ago
Customer Service
- LE QUARTIER BAKING
-
Omaha, NE
FULL_TIME
- Le Quartier Baking Company in Omaha is looking for a Customer Service member to join our team. This is a part time position that could lead to full time employment. Our ideal candidate is a self-start...
- 4 Days Ago
Customer service
- Bass Pro Shops
-
Kearney, NE
FULL_TIME
- POSITION SUMMARY : The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB CLUB Outfitter will be the p...
- 5 Days Ago
Customer service
- Fidelity Investments
-
Papillion, NE
FULL_TIME
- Job Description Early Career Customer Service Associate Omaha, NE Area only Are you looking for a career where you will make a difference in people’s lives while primarily working from home? If so, co...
- 5 Days Ago
Customer Service
- Trdatyan Law
-
Nebraska, NE
FULL_TIME
- We are seeking a Virtual Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:...
- 1 Month Ago
Customer Service Trainer jobs at Popular Companies
Customer Service Trainer (Care Team)
- FreedomCare LLC
-
New York, NY
- **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
- 6/11/2024 12:00:00 AM
Wellness Center - Session Coach * urgent hire
- OsteoStrong Arcadia | McCormick Ranch
-
Scottsdale, AZ
- Job Description Job Description Work for a state-of-the-art Biohacking company focused on strengthen bones and muscle ti...
- 6/11/2024 12:00:00 AM
Personal Trainer
- GENESIS FITNESS AND WELLNESS
-
Kalamazoo, MI
- Job Description Job Description If you are a certified Personal Trainer and have a true interest in and passion for help...
- 6/10/2024 12:00:00 AM
Base Customer Service Trainer
- Sheltair Aviation
-
Panama City, FL
- ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001639 Showing 1 lo...
- 6/10/2024 12:00:00 AM
Base Customer Service Trainer
- Sheltair Aviation
-
Tampa, FL
- ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001642 Showing 1 lo...
- 6/9/2024 12:00:00 AM
Customer Service Trainer
- Empire Concepts Llc
-
Dallas, TX
- Job Description Job Description Looking for an opportunity to work somewhere that rewards your work and talents? Look no...
- 6/8/2024 12:00:00 AM
Customer Service Representative
- TOTALPACK INC
-
Doral, FL
- Job Description Job Description Serves customers by providing product and service information and resolving product and ...
- 6/8/2024 12:00:00 AM
Front Desk Attendant
- UFC Gym
-
Murrieta, CA
- The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer servi...
- 6/8/2024 12:00:00 AM
About Nebraska
The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$47,489 to $65,933
Most Popular Cities in Nebraska for Customer Service Trainer Jobs
What does a Customer Service Trainer do?
Customer Service Trainer in Milwaukee, WI
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Average Customer Service Trainer Salary Across the U.S.
November 29, 2019