Customer Success Associate jobs in Alabama
Recently Added Customer Success Associate jobs
Customer Success Specialist
- Robert Half
-
Auburn, AL
CONTRACTOR
-
Description
We are offering a contract to hire employment opportunity for a Customer Success Specialist in Auburn, Alabama. The role involves providing exceptional customer service, primarily through phone interactions. Key responsibilities will include ensuring clients have complete files for their loan applications and swiftly managing a high volume of calls.
Responsibilities- Communicate with clients to gather and verify all necessary loan application information.
- Efficiently manage a high volume of calls while maintaining excellent customer service.
- Conduct background and credit checks as needed prior to client's loan application processing.
- Use customer service skills to ensure client satisfaction and retention.
- Coordinate with various departments to expedite the loan application process.
- Track and report on call activity to ensure efficient operations.
- Ensure compliance with all relevant regulations and laws pertaining to loan application processing.
- Assist in other customer service-related tasks as required.
- Proactively identify and resolve potential issues that could impede the loan application process.
- Maintain up-to-date knowledge of loan application procedures and customer service principles.
- Proven experience in a Customer Success Specialist role or similar customer service position
- Excellent communication and interpersonal skills with the ability to build and maintain strong relationships
- Demonstrated ability to effectively manage customer expectations and resolve complaints in a professional manner
- Proficiency in using customer relationship management software and other relevant computer applications
- Strong problem-solving skills with the ability to think critically and make informed decisions
- Self-motivated and able to work independently
- Ability to multitask, prioritize, and manage time effectively
- Strong understanding of customer success principles and practices
- Willingness to continually learn and adapt to new technologies and trends in the customer service field
- High level of accuracy and attention to detail in all work
- Ability to work in a fast-paced, dynamic environment.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to - 4 Days Ago
Customer Success Manager - (87681)
- Sanmina
-
Plant, AL
FULL_TIME
- 42Q, a division of Sanmina is a leading provider of cloud MES solutions. Our mission is to deliver scalable, flexible and easy to implement manufacturing solutions to our customers. Our management tea...
- 7 Days Ago
Customer Success Manager - Birmingham
- General Informatics
-
Birmingham, AL
FULL_TIME
- The Customer Success Manager is responsible for overseeing the process of client engagement through the constant support and direction provided to the client to achieve the best results and increase t...
- 9 Days Ago
Customer Success Representative
- eMeals.com
-
Birmingham, AL
FULL_TIME
- eMeals is America’s leading provider of curated meal plans connecting consumers to the online grocery pickup and delivery services of Walmart, Kroger, Instacart, Shipt and Amazon. Subscribers have acc...
- 12 Days Ago
On-Site Customer Success Specialist
- Robert Half
-
Decatur, AL
CONTRACTOR
- DescriptionWe have an excellent opportunity for a motivated Customer Success Specialist! Are you a customer service professional who thrives in a fast-paced environment and is passionate about optimiz...
- 14 Days Ago
Manager, Customer Success
- Humana
-
UNKNOWN, AL
FULL_TIME
- Become a part of our caring community and help us put health first The Manager, Customer Success is responsible for member retention through active engagement with high-risk members. The Manager, Cust...
- 18 Days Ago
Customer Success Associate jobs at Popular Companies
Customer Success Associate
- TMG
-
San Jose, CA
- Job Description Job Description Are you someone who is looking for a fresh start? A new challenge? An opportunity to lea...
- 6/11/2024 12:00:00 AM
Customer Success Associate
- All Building Cleaning Corp
-
Miami, FL
- Were seeking a positive, personable customer success representative for a rewarding career opportunity! Youll connect wi...
- 6/11/2024 12:00:00 AM
Customer Success Associate
- YCharts
-
Chicago, IL
- Position: Customer Success Associate Location: Chicago, IL - Hybrid or Remote (EST, CST time zones) In Office Requiremen...
- 6/10/2024 12:00:00 AM
Customer Success Associate, Retail & Hospitality
- Attensi
-
Boston, MA
- 👋 We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception i...
- 6/10/2024 12:00:00 AM
Customer Success Associate I
- Bunzl Plc.
-
Glendale, CA
- The Customer Success Associate I is responsible for delivering optimum service and a positive customer experience. The A...
- 6/9/2024 12:00:00 AM
Customer Success Associate (Technical Product Solutions)
- HPS, Inc.
-
West Deptford, NJ
- HPS, Inc., The Company: HPS, Inc., a leader in seal design and supply, is seeking a mid-level Customer Success Associate...
- 6/9/2024 12:00:00 AM
Customer Success Associate
- O'Neil Digital Solutions
-
Los Angeles, CA
- Job Description Job Description SUMMARY The Customer Success Associate's priority is to support the day-to-day managemen...
- 6/8/2024 12:00:00 AM
Customer Success Associate - Supply Chain
- Alarm.com
-
Vienna, VA
- POSITION OVERVIEW A rapidly growing, entrepreneurial technology company, Alarm.com is seeking a Customer Success Associa...
- 6/8/2024 12:00:00 AM
About Alabama
Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state.
Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$51,850 to $66,320
Most Popular Cities in Alabama for Customer Success Associate Jobs
What does a Customer Success Associate do?
Customer Success Associate
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022