Customer Success Coordinator jobs in Missouri

Title

Order Coordinator

About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions.

Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group.

Cogent companies are committed to providing compelling, pertinent and logical solutions while serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.

Our people make the difference. Our shared values define us as a team and bring our vision to life. We are an employee owned business where more than 220 employee owners expect their teammates to work hard, be creative, and get engaged and together we build our future and share in the outcome!

Description

Are you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share in that success as an Employee Owner sounds like a refreshing opportunity, then check us out.

Together we build our future!

Cogent is currently seeking an Order Coordinator for our Fenton, Missouri location. The ideal candidate will have an Associate's Degree (minimum) along with previous experience in a customer service / order coordination / scheduling position.

We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.

What we value :

• Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
• Individuals who are comfortable speaking up, sharing ideas, and driving change
• Energetic teammates looking for more than just a job to pay the bills
• Passionate individuals who naturally do more than is asked

Typical duties of Inside Order Coordinator may include :

• Reviews orders for accuracy and completion. Clarifies invalid and unclear order requirements with sales staff
• Enters all sales orders from Application Engineers into our ERP system
• Places orders with vendors to purchase customer orders
• Computes prices, shipping costs and any appropriate discounts
• Handles inbound calls from customers, vendors and sales personnel
• Provides sales quotes for parts to customers from vendor provided resources
• Determines appropriate timing of orders to ensure timely delivery and cost savings
• Verifies and updates customer information
• Checks customer account for credit and outstanding payments
• Informs customer and / or salesmen of shipping date and any possible delays
• Accurately prepares invoices in our billing system
• Electronically files copies of all orders received
• Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner
• Customer Service is KEY; you will have contact with customers on a daily basis

Position Order Coordinator Position Requirements

Qualified candidates will have the following knowledge, skills and abilities :

• Must be proficient in MS Office Word, Excel and Google Drive and Gmail
• Must be a high paced self-motivator who promotes teamwork among co-workers
• Must be able to multi-task such as simultaneously using telephone and computer skills
• Must have a general knowledge of basic mathematical computations
• Must have the ability to sit for extended periods while typing and reading on the computer
• Experience using Salesforce or similar CRM preferred

Who we are :

Cogent is a growing, Midwest company that provides creative and innovative fluid processing solutions. We are committed to serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.

Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group.

Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our employee-owners help build healthy and prosperous communities through creatively engineered solutions for our customers.

What we offer above and beyond competitive pay :

• Employee Ownership Stock (ESOP)
• 401(k) with matching
• Profit Sharing Plan
• Health, Dental, Vision and Life insurance
• Generous PTO and Holidays
• And much more!

We value a great attitude and hard work and in return provide competitive wages, employee ownership , benefits, training and career growth opportunities.

To begin a rewarding career with Cogent, apply today at cogentcompanies.com / careers /

EOE Statement Cogent, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Exempt / Non-Exempt Non-Exempt Full-Time / Part-Time Full-Time Location Fenton (Cogent) Category Customer Service Division Cogent, Inc.

This position is currently accepting applications.

Last updated : 2024-06-04