Customer Success Coordinator jobs in New Jersey

Are You a Master Organizer with a Passion for Customer Success?

Imagine a role where your organizational skills and customer service expertise drive our team’s success. Blue Nail Exteriors is seeking a Customer Success Coordinator who thrives in a dynamic environment and is ready to make a significant impact.

What's In It for You:

• Key Role: Be an integral part of our team, supporting Sales, Marketing, and Operations.
• Dynamic Environment: Adapt and thrive in a fast-paced, ever-changing setting.
• Growth Opportunities: Expand your skills and advance your career with a supportive company.
• Community Impact: Contribute to elevating our industry standards and making a positive difference in our community.

About Us:

At Blue Nail Exteriors, we’re not your typical construction company. Specializing in high-end exterior remodeling (roofing, siding, windows, decks, and more), we pride ourselves on doing things differently. Our success is built on our 5 Core Values:

• Employee First Culture
• Ethical Leadership
• Be a Good Neighbor
• Commitment to Growth
• The Golden Rule

Your Role:

Office Support:

• Manage daily operations of the office.
• Order and maintain supplies.
• Ensure office tidiness and handle mail/postage.
• Prepare for in-office meetings and appointments.
• Answer phones positively and route calls appropriately.
• Handle correspondence, complaints, and queries.
• Manage business administration and benefits.
• Organize and schedule meetings as directed.
• Sales Support:
• Schedule and communicate leads for the sales team.
• Reschedule appointments and screen calls for customer inquiries.
• Manage sales collateral and support lead flow.
• Maintain and manage CRM database.
• Marketing Support:
• Organize and support company-sponsored events and conferences.
• Assist in-house marketing efforts and provide social media support.

What We Offer:

Competitive Pay: Commensurate with experience.

Comprehensive Benefits: Including 401(k), dental insurance, health insurance, paid time off, and vision insurance.

Schedule:

Monday to Friday, with weekend availability.

Location:

Montville, NJ 07045: Must reliably commute or plan to relocate before starting work.

Experience Required:

1 years in the hospitality or events industry.

1 years of strong customer service and escalation handling experience.

Proficient with Google Office Suite and basic IT equipment.

Legal eligibility to work and at least 18 years old.

Ready to Join Us?

If you’re excited about this opportunity and meet the requirements, we encourage you to apply. Become a part of Blue Nail Exteriors and join a team that values creativity, integrity, and community. Help us achieve our big goals, elevate our industry, and contribute to our community!

Apply Today and Start Making a Difference!