Dispatcher jobs in Vermont

Dispatcher

Job purpose

• To organize, coordinate, distribute and execute a schedule of equipment moves and employee assignments
• To direct all truck drivers to their assigned locations and duties on a daily basis
• To answer and direct incoming calls, mail, or other messages
• To be the professional and friendly face of the company to all customers, vendors and guests who visit or call

Duties and responsibilities

Reception

• Answer phones when people call in, and do so in a professional, friendly manner and address or direct the caller’s request to their satisfaction
• Help resolve any customer issues that arise
• Give immediate attention to anyone who walks through the door, and address their needs
• Take down, organize, schedule, and pass on all customer orders
• Assist in any vendor issues that arise or find someone who can resolve said concern
• Obtain and efficiently distribute all mail and relevant paperwork to appropriate parties, including daily trips to the post office and bringing papers across the parking lots at least once daily
• Monitor the front office and always make sure it is either occupied by a G.W. Tatro employee or locked. Visitors should never walk into an empty room

Dispatch

• Create a schedule of all moves of trucks, equipment, material and personnel
• Prioritize the requirements of various project managers as well as the requests of clients and convey said priorities in an expedient way
• Be in contact with all project managers, supervisors, and foreman to ascertain and address their requirements for the following day
• Coordinate the needs of all jobs and allocate necessary resources in a satisfactory manner
• To clearly direct and track all trucks, routes, and manage timelines
• Maintain communication with drivers throughout day as means of support and keeping them apprised of shifting schedules, routes, and assignments
• Screen DOT logs for error. When issues are spotted, they will be reported to the Admin Director
• Professionally communicate with clients to keep them up to date with truck deliveries, timing, and any other pertinent issues
• Be aware of all job site, equipment, and truck locations, and keep track of them
• Monitor weather of all areas where trucks will be transiting, and to inform relevant people of any issues
• Ascertain all, if any, hired truck needs on a daily basis and to acquire said services
• Maintain an equipment map
• Complete all paperwork for the State of Vermont, including USTs, IFTA reporting, etc.
• Help with overweight/oversize permits, and communicate expiration dates of permits
• Maintain DOT logs, pertinent employee drug tests, and organizing new truck driver paperwork
• Perform any additional responsibilities as required by the Director of Administrative Services

Qualifications

• Organizational and logistical skills
• Fluency with Microsoft Office
• Task prioritization
• Decision-making skills
• Quality control
• Two years’ office experience
• Ability to manage different personalities
• Ability to communicate clearly
• Ability to adapt to changing situations
• Understanding of construction industry helpful
• Tech savvy

Working conditions

• Generally planning on this being a position from 12PM-5PM, but somewhat flexible, and occasionally requiring more hours.
• Ability to handle fast moving, stressful situations
• Capability to multi-task and recalibrate quickly
• Ability to manage challenging clients
• Aptitude in handling challenging employees

Physical requirements

• Stamina
• Driver’s license and ability to drive
• Staring at screen for long hours
• Typing skills
• Sitting for long periods

Notes:

• The dispatcher will work in conjunction with all truck drivers and project managers to best maintain the organizational structure and flow of the company.

Come join some of the highest skilled professionals in the state! We support a superlative staff and top-of-the-line equipment.

• G.W. Tatro Construction is an equal opportunity employer and prohibits discrimination in all aspects of employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, or against a qualified individual with a disability (or any other classification protected by law)

Job Type: Part-time

Expected hours: 25 – 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: In person