EAP Coordinator jobs in Utah
EAP Coordinator coordinates and implements an organization's Employee Assistance Program (EAP). Serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Being an EAP Coordinator conducts confidential assessments to determine the needs of employees seeking assistance. Provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Additionally, EAP Coordinator maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations. Typically requires a bachelor's degree. Typically reports to a manager. The EAP Coordinator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an EAP Coordinator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added EAP Coordinator jobs
EAP Service Coordinator
- Intermountain Health
-
Ogden, UT
FULL_TIME
-
Job Description:
This position provides and oversees a variety of clerical and specialized administrative functions of confidential nature for the Intermountain Employee Assistance Program (IEAP). This position is a client-focused role that requires excellent customer service skills, the ability to manage sensitive and often difficult and complicated client mental health related concerns, and appropriately respond to various requests from key stakeholders who have purchased IEAP services.
This position requires critical thinking and excellent customer service skills and supports multiple offices across Utah while coordinating service requests across multiple states.
The primary responsibilities include: managing requests for IEAP services from key client company stakeholders, answering inbound and outbound calls, triaging calls and assessing for appropriate EAP response, scheduling appointments, documenting client information within IEAP specific software platform, providing administrative support to 20 clinical staff (and growing), and creating an outstanding customer experience as the first point of contact with EAP.
Service Coordinator:- Triages and effectively manages incoming calls for urgency, intensity and service request. Supports client in the moment and efficiently directs calls the appropriate EAP resource.
- Maintains a complete knowledge of system wide program procedures and logistics associated with the assigned role across multiple offices and services provided across various states. Takes ownership for and oversees all administrative functions ensuring work is completed.
- Manages requests for counseling services. Clients are located in multiple states and need to be scheduled with a licensed, mental health professional in their state. Understanding of IEAP provider network and knowledge regarding how to access is critical. Assuring client is feeling supported and understands next steps in the process.
- Greets customers. Updates client EAP records and ensures program procedures and policies are followed. Manages multiple caregivers’ schedules.
- Coordinates routine and non-routine projects that may include tasks such as gathering data, in-depth research, creating spreadsheets or databases to compile data, creating and running reports, reviewing and summarizing data, or tracking large amounts of information. Maintains complex files and records.
- Ability to manage sensitive and often highly emotional incoming calls while maintaining professionalism.
- Critical thinking and problem-solving skills.
- Excellent customer service skills.
- Experience in an office setting or working in a clerical position with customer service, keyboarding, and data entry responsibilities.
- Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills.
- Bachelor’s Degree from an accredited institution. Degree will be verified.
- Experience working in EAP or healthcare setting
- This is a full-time position with working hours sometime between 7:00am to 6:30pm Monday through Friday.
Anticipated job posting close date:
05/30/2024
Location:
EAP- Ogden
Work City:
Ogden
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.08 - $29.04
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. - 2 Days Ago
EAP Service Coordinator
- Intermountain Health
-
George, UT
PART_TIME
- Job Description:0700-1830 M-F for 20 hours-Part TimeIf any of those hours are on a Friday, then the position would be able to work remotely.There is no on callLocation: St George-Employee Assistance P...
- 3 Days Ago
Onsite EAP Licensed Counselor/Social Worker
- CuraLinc Healthcare
-
Salt Lake, UT
FULL_TIME
- CuraLinc Healthcare is seeking a licensed substance abuse counselor or social worker to provide onsite EAP services in Salt Lake City, UT. This is a work-site based part-time/contract position for 17 ...
- 20 Days Ago
Coordinator
- Tjx
-
American Fork, UT
FULL_TIME
- Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, whe...
- 29 Days Ago
Coordinator
- Sierra
-
American Fork, UT
FULL_TIME
- JOB DESCRIPTION Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless po...
- 11 Days Ago
Coordinator
- TJX Companies, Inc.
-
American Fork, UT
FULL_TIME
- Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, whe...
- 11 Days Ago
EAP Coordinator jobs at Popular Companies
Operations Coordinator
- Ryder System
-
Alachua, FL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 6/1/2024 12:00:00 AM
Volunteer Coordinator
- Agape Care Group
-
North Charleston, SC
- Overview: Join Our Team as a Hospice Volunteer Coordinator Do you know how to build strong connections and motivate othe...
- 5/30/2024 12:00:00 AM
Project Coordinator
- Cognizant
-
Mexico City, Ciudad de Mexico
- We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digita...
- 5/27/2024 12:00:00 AM
Volunteer Coordinator
- Heartland Hospice
-
Northfield, NJ
- Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home healt...
- 5/6/2024 12:00:00 AM
Operations Coordinator
- Cencora
-
Auckland, Auckland
- Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthi...
- 5/4/2024 12:00:00 AM
Volunteer Coordinator
- Heartland Hospice
-
Windsor Mill, MD
- Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home healt...
- 4/15/2024 12:00:00 AM
IT Coordinator
- Green Bay Packaging, Inc.
-
De Pere, WI
- Position Overview: This position supports the facility in all aspects of IT, including desktop, mobile, network, and wir...
- 4/2/2024 12:00:00 AM
IT Coordinator
- Green Bay Packaging, Inc.
-
Hunt Valley, MD
- Position Overview: Under the direction of the Vice President and General Manager the IT Coordinator maintains the manage...
- 3/21/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for EAP Coordinator jobs
$72,298 to $101,149
Most Popular Cities in Utah for EAP Coordinator Jobs
What does an EAP Coordinator do?
EAP Coordinator in Madison, WI
Each EAP co-ordinator has a specific focus for 3-5 years.
January 15, 2020
EAP Coordinator in Olympia, WA
The 0x coordinator model extends the open order book model and adds an additional layer of verification to orders in the form of a coordination server and smart contract extension.
January 24, 2020
EAP Coordinator in Scranton, PA
Bamboo Relay will be monitoring how orders get filled with the coordinator and if this becomes a problem we will look at implementing this feature.
January 12, 2020