EAP Counselor coordinates and implements an organization's Employee Assistance Program (EAP). Serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Being an EAP Counselor conducts confidential assessments to determine the needs of employees seeking assistance. Provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Additionally, EAP Counselor maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations. Typically requires a bachelor's degree. Typically reports to a manager. The EAP Counselor occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an EAP Counselor typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Northern Light Health
Department: Healthy Life EAP
Position is located: Forest Ave Bldg Portland
Work Type: Full Time
Hours Per Week: 40.00
Summary:
This position provides assessment, referral and short-term counseling services to clients; responds to critical incidents as needed; and is increasingly performing consultation, coaching, and training to executives.
Responsibilities:
Assessment, referral and short-term services for EAP clients Provides Corporate Leadership Training and Consultation Provides individual C-Suite Consultation and Coaching Manages supervisor mandated and SAP referrals Responds to critical incidents in the workplace Assists in client account management and retention Provides case management and HR consultation as needed Provides on-site services when requested including training Provides necessary paper records as scheduled and maintains timely records in EAP software system Identifies opportunities to expand business clients Fulfills on-call duties as needed Assists in miscellaneous other tasks as needed.
Other Information:
Competencies and Skills
Credentials
Education
Working Conditions