EAP Manager jobs in Maine

Northern Light Health 

Department: Healthy Life EAP

Position is located: Forest Ave Bldg Portland

Work Type: Full Time

Hours Per Week: 40.00

Summary:

This position provides assessment, referral and short-term counseling services to clients; responds to critical incidents as needed; and is increasingly performing consultation, coaching, and training to executives.

Responsibilities:

• Assessment, referral and short-term services for EAP clients • Provides Corporate Leadership Training and Consultation • Provides individual C-Suite Consultation and Coaching • Manages supervisor mandated and SAP referrals • Responds to critical incidents in the workplace • Assists in client account management and retention • Provides case management and HR consultation as needed • Provides on-site services when requested including training • Provides necessary paper records as scheduled and maintains timely records in EAP software system • Identifies opportunities to expand business clients • Fulfills on-call duties as needed • Assists in miscellaneous other tasks as needed.

Other Information:

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

• Required Licensed Clinical Social Wkr

Education

• Required Master's Degree

Working Conditions

• Need to drive to perform responsible duties.
• Work with computers, typing, reading or writing.
• Extend body and limbs to reach items.
• Lifting, moving and loading less than 20 pounds.
• Prolonged periods of sitting.
• Prolonged periods of standing.
• Prolonged periods of walking.