Education Specialist - Museum jobs in Indiana
Education Specialist - Museum conducts research activities concerned with educational programs and services in a museum. Creates and distributes educational materials and publications for museum visitors and may be responsible for conducting staff training sessions. Being an Education Specialist - Museum may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Education Specialist - Museum occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. To be an Education Specialist - Museum typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Education Specialist - Museum jobs
Concierge Specialist
- The Children's Museum of Indianapolis
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Indianapolis, IN
FULL_TIME
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Job Details
Description
OVERVIEW:
The Concierge Specialist for The Children’s Museum of Indianapolis, Inc. engages in the delivery of high-quality service to constituents throughout the Visitor Relations department, with a focus on service delivery at the Concierge Desk. The specialist interacts with customers in a wide variety of ways: in person, by phone, online and email, to ensure an informative, pleasant and efficient experience. The incumbent provides excellent customer service and specialized services to visitors, members, donors, volunteers, and staff. The specialist is crossed-trained to assist the call center, box office and group arrivals.
The standard work week is Sunday – Thursday during Summer Hours and Sunday, Tuesday – Friday during Fall/Winter hours.
The Children’s Museum is fiercely devoted to our Diversity, Equity, Accessibility, and Inclusion (DEAI) efforts. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences.
REPORTS TO: Director of Visitor Relations
Essential Responsibilities- Uses first-hand knowledge and understanding of the museum and the city in order to effectively provide custom visit planning support and counsel.
- Provides exceptional service in daily, extensive in-person interactions with a variety of museum constituents. Has a customer-focused mindset. Provides support and assistance to floor staff and visitors by using resources and problem-solving skills to amicably resolve customer issues and concerns.
- Serves as an information resource to constituents. Self-educates on new and/or current information regarding museum events, exhibits, programs, and activities. Answers visitor questions and suggest visit itineraries based on visitor ages, interests, and timeframes. Regularly reviews museum website, customer emails and instructional emails to stay on top of feedback and trends. Periodically visits museum galleries, programs, and shows.
- Follows guidelines for tracking customer trends, comment cards and Lost and Found. Generates ideas for new and/or improved hospitality services.
- Creates strong service relationships with donors, members and repeat museum visitors. Accurately and efficiently sells and upsells memberships, programs, admission/event tickets, school fieldtrips, merchandise, and group sales.
- Using admissions software and CRM, accurately and efficiently manages customer data. Maintains data entry standards as defined by the museum and ensures that complete data is entered in the appropriate timeframe. Maintains “power user” expertise of software and can solve basic software and hardware issues. Upholds data privacy standards.
- Maintains excellent knowledge of policies and procedures and consistently applies to work. Remains flexible with departmental procedures and can learn and adapt quickly when procedures change. Maintains consistent communication with manager regarding procedural questions, concerns, or suggestions.
- Balances own monies at the end of each shift and follows cash handling procedures to ensure accurate accounting of revenues.
- Remains cross-trained and knowledgeable in ticketing points of sale including box office, call center and group arrivals functions and is regularly cross-utilized in those posts.
- Balances on-going daily responsibilities with special projects/tasks or other responsibilities as assigned.
- Two (2) years of hospitality experience and demonstrated customer service skills to handle visitor questions and concerns.
- Strong verbal, written, data entry and inter-personal communication skills. Must be highly motivated, detail-oriented, and able to work independently with strong decision-making skills.
- Must be able to work with and understand the different needs of visitors, members, donors, board members, business clients, staff, and volunteers.
- Present a professional appearance, display a positive attitude, and demonstrate enthusiasm for serving people.
- Ability to multi-task and prioritize assignments.
- Must possess strong data entry skills and a quick understanding of software procedures. Computer experience in a Windows environment is preferred.
- One (1) year of cash handling and other types of payment processing as well as possess the skills for accurate accounting.
- Must be able to work a flexible schedule, including weekends, evenings, and holidays.
- Ability to view computer monitor, visually discern visitors and staff or volunteers.
- Ability to communicate via telephone, one-on-one, virtually, and in groups to receive and/or relay information and the ability to communicate in a high traffic or noisy environment.
- Ability to hear staff, volunteers, and guests to respond quickly to their information, questions, or concerns. Ability to hear tones to respond to calls and radio traffic.
- Dexterity to use a computer keyboard, phone, ticket printer, handle cash, and process paperwork.
- Requires the ability to negotiate various spaces throughout the museum, sit or stand for long periods of time, and tolerate dust in the indoor environment. Must be able to lift up to 25lbs.
- 6 Days Ago
AV Lighting Design Specialist
- The Children's Museum of Indianapolis
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Indianapolis, IN
FULL_TIME
- Job DetailsDescriptionOVERVIEW:The AV Lighting Design Specialist for The Children’s Museum of Indianapolis, Inc. is primarily responsible for the design, planning, and installation of theatrical light...
- 10 Days Ago
Security Specialist & First Response Officer PT
- The Children's Museum of Indianapolis
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Indianapolis, IN
PART_TIME
- Job DetailsDescriptionOVERVIEW: The part-time Security Specialist & First Response Officer works to ensure the security and protection of museum facility, campus, visitors, staff, volunteers and colle...
- 7 Days Ago
Museum Retail Manager
- Conner Prairie Museum
-
Fishers, IN
OTHER
- Job Details Job Location: Conner Prairie Museum - Fishers, IN Position Type: Full Time Education Level: Bachelor's Degree Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day Job Cat...
- 4 Days Ago
E-Learning Support Specialist I
- Orbis Education
-
Indianapolis, IN
FULL_TIME
- Join us at Orbis Education and begin a career in helping Nursing students succeed!The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam plat...
- 7 Days Ago
Museum Curator
- Howard County Historical Society
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Kokomo, IN
FULL_TIME
- POSITION: CURATOR DEPARTMENT: HOWARD COUNTY MUSEUM WORK SCHEDULE: M-F 8-4, hours may vary. Total hours/week: 35 JOB CATEGORY: FTPR STATUS: Full Time FLSA STATUS: Exempt DATE POSTED: 5/17/2024 The Howa...
- 6 Days Ago
Education Specialist - Museum jobs at Popular Companies
Education Specialist
- Bustleton Learning Center
-
Philadelphia, PA
- Job Description The Education Coordinator is responsible for developing and executing a quality education curriculum tha...
- 6/11/2024 12:00:00 AM
Education Specialist
- International Rescue Committee
-
San Diego, CA
- Requisition ID: req51968 Job Title: Education Specialist Sector: Education Employment Category: Fixed Term Employment Ty...
- 6/11/2024 12:00:00 AM
Education Specialist
- California Department of Education
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Petaluma, CA
- Education Specialist Qualifications * Bachelor of Education required; Master's of Education preferred. * California spec...
- 6/10/2024 12:00:00 AM
Education Specialist
- California Department of Education
-
Gilroy, CA
- Requirements / Qualifications Please include the following documents with you EdJoin application: - Resume - Letter of I...
- 6/10/2024 12:00:00 AM
Education Specialist
- The Salvation Army
-
Covington, KY
- DEPARTMENT: Northern Kentucky Corps REPORTS TO: Corps Officers SUPERVISES: After School and Summer Enrichment Program St...
- 6/10/2024 12:00:00 AM
Education Specialist
- University at Buffalo
-
Buffalo, NY
- Position Title: Education Specialist Posting Number: R230001 Employer: Research Foundation Salary Range: Competitive FTE...
- 6/8/2024 12:00:00 AM
Education Specialist
- California Department of Education
-
Santa Rosa, CA
- * Education Specialist Instruction Credential - Mild/Moderate OR Education Specialist Instruction Credential - Moderate/...
- 6/8/2024 12:00:00 AM
Educational Specialist
- YMCA of Greater Indianapolis
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Indianapolis, IN
- Under the supervision of the Education and Training Director, the Educational Specialist is responsible for providing su...
- 6/8/2024 12:00:00 AM
About Indiana
Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west.
Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Education Specialist - Museum jobs
$47,610 to $65,095
Most Popular Cities in Indiana for Education Specialist - Museum Jobs
What does an Education Specialist - Museum do?
Education Specialist - Museum in Flagstaff, AZ
The Museum Education Specialist designs and delivers engaging educational opportunities for museum patrons.
February 17, 2020
Education Specialist - Museum in Washington, DC
A museum education specialist at an aquarium dives into marine science with visitors of all ages as they teach visitors about life in the oceans.
January 21, 2020
Education Specialist - Museum in Durham, NC
The Education Specialist/Museum Educator also supports the Manager of Education and Public Engagement in the creation of educational materials for in-gallery experiences, pre and post visit teaching content.
December 27, 2019