Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
To learn more about the job, call the non-emergency line at the PD (541-997-3515) and ask for a time to come down and talk with a dispatcher and see what they do!
Benefits:
Recruitment Timeline:
Join Our Story as a Communications Officer:
Imagine yourself as a vital character in the dynamic narrative of public safety. As a Communications Officer with the City of Florence Police Department, your role transcends the mundane. It's a journey of 8-hour shifts, where you'll deliver timely and accurate information with critical communication.
Your Responsibilities:
Call Taking
When the phone rings, you'll be there to answer. Whether it's a frantic 911 call or a general inquiry, you'll be the reassuring voice on the other end. With compassion and clarity, you'll extract vital details and dispatch them to the officers in the field.
Multitasking
Multitasking is your superpower. Imagine monitoring multiple officers and agencies, maintaining records, and ensuring every piece of the puzzle fits together perfectly. Your ability to switch gears mid-task will keep things flowing seamlessly.
Handling Stressful Situations
Stressful situations are just another part of the job. Picture yourself talking individuals through emergencies, calmly obtaining and delivering crucial information.
Maintaining Detailed Records
In the world of public safety, accurate records are your manuscript. You'll record and recall every detail with precision, ensuring that every chapter of our story is documented clearly and concisely.
Prioritizing
You are the gatekeeper of calls for service. You'll prioritize each one, ensuring that the right people respond at the right time. Your decisions will make the difference in our community's safety.
Data Analysis
Responding to requests from officers in the field, you'll query databases for information. Your skills at analysis will unveil crucial details, aiding our officers in the field.
Monitoring and Conducting Jail Checks
Monitor prisoners through video feeds, perform necessary searches when officers are unavailable, and ensure the safety of all within our walls.
Confidentiality
Maintaining confidentiality and adhering to professional ethics standards is your code of honor. Your integrity is your most important attribute.
Customer Service Excellence
Every encounter is an opportunity to shine. You'll provide excellent customer service to both internal and external customers, representing our values and mission to the community.
Requirements:
Preferred Qualifications:
If you're ready to become a central character in the gripping narrative of public safety, one who thrives in a fast-paced environment and is dedicated to making our community the Premier Community on the Coast, we encourage you to apply. Join us in crafting the story of Florence's safety and excellence.
For a detailed job description, click here.