Emergency Services Coordinator jobs in Arizona

**This is an on-site, in-office position**

About Us

Emergency Air Heating and Cooling delivers excellent air conditioning and heating repairs and upgrades throughout the greater Phoenix area. We take pride in providing our customers with world-class service. We are looking for energetic, social, charismatic, and motivated individuals who like talking to and helping people. Come be part of a fun and supportive team!

The Opportunity

We are seeking an energetic, charismatic, and motivated Inside Sales Coordinator who likes talking to, helping, and educating customers on estimates given by our Comfort Advisors and assisting with day-to-day customer service responsiblities.

Our tight-knit team is more than just top-notch home services - at Emergency Air, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you!

Compensation & Benefits

• Our Inside Sales Coordinator averages over $28/hour. Compensation is comprised of $18-22/hour performance bonuses
• Health Insurance (with a fully company-paid option), dental, vision, and life insurance
• 40 hours of PTO 1 additional day of PTO during your birthday month
• 40 hours of Sick/Personal time
• 6 paid holidays

Responsibilities

• Take incoming calls from potential customers looking to book estimates.
• Make outbound calls to existing customers/members to follow up on estimates given for unit replacements and repairs.
• Call all leads that come in from outside lead sources to book estimates.
• Assist CSRs with day-to-day job duties. Answer inbound calls from prospective and current customers

Preferred Qualifications

• ServiceTitan experience
  
• Previous call center, customer service, or dispatching experience
• Outbound (but not cold calling) appointment setting or sales call experience

Requirements

• Willing to undergo background and drug tests in accordance with state and federal law
• Willing and able to reliably commute to our office
• High school diploma or equivalent

Schedule: Monday - Friday: 8 am - 5 pm

Location: 4330 West Chandler Blvd, Chandler AZ 85226

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law."