Emergency Services Director jobs in Ohio

$5,000 Sign On Bonus

The focus of this job is on achieving results which are aligned with the larger picture of the organization and its strategic goals. Initiative and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because environmental and organizational conditions change rapidly, the work involves innovation and creativity in generating ideas for quick response. Decision-making is focused on implementing practical, timely solutions. The job requires handling a variety of activities. Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others is essential. A leadership style that is firm and goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. Because the pace of the work is faster than average, the ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical. The scope of the job may require effective delegation to proven people. While the job requires the ability to act independently, a sense of urgency and the confidence to handle a variety of challenges, a full commitment to the success of the business and high standards of achievement are expected in this position.

JOB CHARACTERISTICS:

Multiple, simultaneous projects

Problem solving orientation

Action-oriented and somewhat collaborative decision-making

Quick decision making in response to changing conditions

Delegation of details as necessary, with follow up on timeliness and quality

Accountability for results

RESPONSIBILITIES:

Provide regular supervision to MRSS Supervisor and RU Program Manager

Participate in regular team meetings with Clinical Director and Associate Directors

Participate in regular supervision with Clinical Director

Participate in recruitment, interviewing, onboarding and training of new staff

Collaborate with supervisees regarding performance appraisals, quality assurance and program evaluation, development of emergency services programs, and modification as needed.

Provide clinical documentation review of client records (when applicable)

Assist in the development and on-going monitoring of program outcomes, as well as continuous quality improvement initiatives

Assist in the development and review of policies, procedures and standard operating processes

Assist in the development and on-going review/compliance with program budgets

Member of Leadership Team including meeting attendance and participation

Coordinate inter-agency and intra-agency activities with treatment teams/providers including participating in staff meetings and team meetings

o Demonstrates respect for other staff, professionals and disciplines

o Articulation of client needs and advocacy on their behalf

o Negotiate and demonstrate flexibility in discussions with providers across agencies

Promote trauma-informed care by utilizing the core values and tools of Sanctuary with both clients and staff

Participate in Supervisor on-call rotation

Assist in departmental client/guardian concerns, complaints and grievances

Exercise confidentiality and follow all HIPAA guidelines

Provides agency and community trainings including but not limited to: Crisis Intervention Team (CIT), Physical Aggression Avoidance Response Remediation (PAARR), clinical documentation, residential staff development and clinical staff development trainings

Provide intermittent individual, family and group counseling services, and mental health assessments as needed to support client care and programs

Maintain client records with timely documentation, including supervised documentation, in accordance with agency policy

Manage current treatment plans with appropriate reviews

Complete progress notes in a timely fashion and in accordance with agency policy

Engage clients in treatment, exhibiting empathy, sensitivity, cultural competence and respect

Assist in program client/guardian concerns, complaints and grievances

Represent the Children’s Resource Center in a professional and respectful manner across all platforms (i.e. in person, virtual, social media, etc.) including appearance and demeanor

Promote agency mission and values through actions and communications

Promote trauma-informed care by utilizing the core values and tools with others as identified through the agency’s TIC model

Communicate in articulate, organized and grammatically accurate manner, orally and in written communications

Adhere to HIPAA, agency, state, and federal guidelines regarding client confidentiality

QUALIFICATIONS:

Independent Licensure (preferred), by the Ohio Counselor, Social Worker, Marriage and Family Therapist Board (required)

Master’s degree in health and human services field (required)

Exceptional organization, reading and writing skills (required)

Maintain current licensure/certification (when applicable) with identified state boards for the state of Ohio

o Practice within the scope of licensure

Experience working with children, adolescents and families

Experience working in crisis-related settings or comfortability in crisis situations

Work Environment & Physical Demands:

o This position may require working in-office, from home or the community

o The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Such as:

§ Walking, sitting, occasionally lifting/moving up to 10 pounds

§ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER REQUIREMENTS:

A Flexible hours including evenings (some evenings are required based on departmental needs) and occasional weekends

A satisfactory criminal records check (BCI and FBI check)

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Ability to Commute:

• Bowling Green, OH 43402 (Required)

Ability to Relocate:

• Bowling Green, OH 43402: Relocate before starting work (Required)

Work Location: In person