Emergency Services Director jobs in Pennsylvania

Suburban Emergency Medical Services is an EMS leader in the Lehigh Valley and Monroe County, PA, employing approximately 150 employees in a progressive customer service and growth model. Today, we serve a population of 132,038 across a primary district that spans 232 square miles in 19 different municipalities. In addition, we serve over 2.5 million seasonal visitors.

The Executive Director shall be innovative, customer-driven, self-motivated, and possess outstanding leadership qualities, and who can work as a team player.

The Executive Director has overall responsibility for leading the Suburban EMS organization, integrating it into a high performing entity, establishing its strategic direction, and managing the external environment, coordinating and guiding the efforts of its Leadership Team, and assuring its accountability as a nonprofit healthcare provider, consistent with both the vision of the Board of Directors and sound fiscal policy.

• Communicates the importance of the delivery of high-quality emergency medical services to the public and the provider community
• Acts as the organization’s principle “voice” and liaison to the Board.
• Develops short and long-term strategic objectives for the Board and provides and clarifies strategic direction for the Leadership Team and other managers.
• Develops, disseminates, and implements best practices based on industry standards and employee and customer feedback.
• Evaluate process, organization, and technology options and resolve escalated business issues.
• Works with the Leadership Team to implement Board decisions on policies, procedures, compensation, and other matters.
• Searches for and applies for grants, executes contracts, and applies for the release of approved funds.
• Meets with regional healthcare providers and municipalities on a regular basis to determine their satisfaction with Suburban’s services.
• Acts as a steward for the Leadership Team to establish and implement structures for assessing the effectiveness and economy of service delivery.
• Works with the Director of Finance and the Director of Operations to identify resource needs and make recommendations to the Board regarding capital purchases.
• Researches and communicates changes and trends in the industry and reports these to the Board and the Leadership Team.
• Maintains knowledge/awareness of implementation and effective dates of legislation affecting emergency medical services operations and reimbursement.
• Promotes Suburban EMS to the community and acts as its official spokesperson in the community and to the media.

• Bachelor’s degree in a relevant discipline from an accredited college or university preferred
• Five to ten years of experience in management
• Some emergency medical services experience preferred