Employee Services Manager jobs in South Dakota

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Employee Engagement Manager
  • Pine Street Inn
  • Harrison, SD FULL_TIME
  • Pine Street Inn began its journey in 1969, offering a safe alternative to the streets of Boston to approximately 200 men suffering from alcoholism.

    Since then, our comprehensive programs and services have expanded to include housing, emergency services, and workforce development to support nearly 2,000 individuals each day. Our mission is to end homelessness by making permanent housing a reality for all.

    Employee Engagement Manager

    Job Summary

    This position is the point person and lead on the HR Operations team that supports program and department leaders in ensuring a positive employee experience and engagement. The Employee Engagement Manager is also the point of contact for employees in the given department they support, if there are questions or concerns. This role serves as a conduit, partner and liaison between the department or program they support and the HR Administration team, Talent Acquisition Team, and the Learning and Development team. In order to meet business needs, the work schedule for this role will be M-F from 8am-4pm. The Employee Engagement Manager is a critical part of our HR function and to our commitment to a positive employee experience.

    Schedule: Monday-Friday, 8:00am -4:30pm

    Responsibilities

    • Work with colleagues in the HR department in support of agency and department goals.
    • In conjunction with HR colleagues, consistently identify, organize, promote and operationalize approved opportunities to advance or streamline HR process of operations.
    • Facilitate cooperative relationships with all PSI programs and departments.
    • Always model behavior that is in support of PSI values and in compliance with PSI policies.
    • Model discretion and professionalism for all PSI staff at all times.
    • Provide visible, valuable participation in all Pine Street activities including but not limited to general staff meetings, department staff meetings, organization-wide events.
    • Assist in addressing employee relations issues including complex and emotionally charged employee relations issues using expert judgement and guidance. Duties will include, scheduling of meetings, notetaking during meetings, conducting further research or data collection including Dashboard, preparing final corrective action drafts and other employee relations documents.
    • Assist in conducting thorough, effective and objective investigations to conclusion.
    • Assist in coordinating activities to develop the affirmative action policies and the Affirmative Action Plan.
    • Conduct Exit Interviews and oversee exit process for resigning employees.
    • Analyze exit interview data and compile to work with the Senior Director of HR Operations and Engagement to identify trends impacting the larger organization.
    • Ensure that HR policies are communicated and followed and act as advisor when it comes to policy and/or procedure questions.
    • Manage the employee grievances process and protocol.
    • Act as advisor to department and program leaders on writing and delivering performance feedback.
    • Generate and track reports and communications with supervisors and managers to ensure timely and appropriate use of Cornerstone on Demand technology in the provision of employee reviews. Coordinate exceptions and system changes, and track exceptions in coordination with Senior Director of HR Operations and Engagement.
    • Facilitate trainings and serve as administrator of the PSI performance management system for assigned departments/programs. Create and maintain communications with supervisors and managers on successful completion of employee performance evaluations. Promote use of performance management technology throughout work with managers.
    • Mediate issues related to workplace disagreements and support program management with facilitation of difficult conversations with staff.
    • Assist program management with development and implementation of personnel related program policies.
    • Partner with HR colleagues in the coordination of activities to enhance employee engagement.
    • Act as the liaison for staff training and development opportunities. Provide information and guidance to the Learning and Development staff on training and staff development needs at assigned programs and departments.
    • Coordinate language translation resources for related documents and meetings as required by program/departments.
    • Participate in various HR programs including orientations, benefits meetings and fairs, performance management meetings and trainings.
    • Participate in cross-training opportunities with other HR team members in order to provide backup and support as requests.

    Qualifications

    • Minimum of five (5) years of HR generalist experience; or equivalent combination of skills and experience
    • Strong planning and organizational skills; superior interpersonal, verbal and written communications skills
    • Demonstrated experience building strong partnerships with managers to deliver expert HR guidance
    • Demonstrated experience with employee relations matters, including corrective actions, performance management, coaching/training, and leaves of absence administration
    • Have a general understanding of labor law and compliance
    • Highly developed organizational and communication skills, including strong written communication skills
    • Must have good judgement, and be able to handle sensitive or confidential information with discretion
    • Must be approachable with an ability to facilitate, mediate or drive difficult conversations and decisions
    • Flexible, creative approach to problem-solving
    • Ability to display empathy and to reinforce professional boundaries during difficult/stressful conversations
    • Must be able to adapt to competing or changing priorities
    • Must be action oriented and take initiative to address difficult situations
    • Must be able to perform a wide variety of difficult tasks at the same time
    • Must be able to work with diverse constituencies in a stressful environment
    • Experience working in an HR department supporting programs servicing homeless or individuals suffering from complex disabilities and facing significant barriers to housing preferred
    • Successful experience supporting a human/social service, academic department or business unit preferred

    EEO Statement

    Pine Street Inn is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information or any other characteristic protected by law.
  • 19 Days Ago

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Account Manager, Employee Benefits
  • HMA Group Holdings, LLC.
  • Sioux Falls, SD FULL_TIME
  • We are looking to add a Account Manager to join our Employee Benefits team in Sioux Falls, SD. Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal ...
  • 25 Days Ago

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Account Manager, Employee Benefits
  • Career Opportunities: Ready for a Change We Want You!
  • Sioux Falls, SD FULL_TIME
  • We are looking to add a Account Manager to join our Employee Benefits team in Sioux Falls, SD. Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal ...
  • 27 Days Ago

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Environmental Services - Manager in Training
  • Healthcare Services Group, Inc
  • Mitchell, SD FULL_TIME
  • Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided...
  • 12 Days Ago

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Environmental Services Department Manager
  • Healthcare Services Group, Inc.
  • GARRETSON, SD OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 22 Days Ago

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Employee Benefits Account Manager (Midwest Platform)
  • Fischer Rounds & Associates
  • SIOUX FALLS, SD FULL_TIME
  • About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. W...
  • 5 Days Ago

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Service Manager
  • Coolsys
  • Lakeville, MN
  • Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
  • 6/6/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Dania Beach, FL
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 6/6/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Prescott, AZ
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 6/5/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • McKinney, TX
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 6/4/2024 12:00:00 AM

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Service Manager
  • Patterson
  • Phoenix, AZ
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 5/24/2024 12:00:00 AM

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Service Manager
  • Coolsys
  • Detroit, MI
  • Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
  • 5/13/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Pinole, CA
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 5/2/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Westminster, MD
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 2/28/2024 12:00:00 AM

South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Native American tribes, who compose a large portion of the population and historically dominated the territory. South Dakota is the seventeenth largest by area, but the fifth smallest by population and the 5th least densely populated of the 50 United States. As the southern part of the former Dakota Territory, South Dakota became a state on November 2, 1889, simultaneously with North Dakota. Pierre is the state capital and Sioux Falls, with a populat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$90,180 to $133,522

Employee Services Manager in Brownsville, TX
Employee Services provides human resource assistance to Yale faculty and staff members in the areas of employee benefits, payroll, and personal information.
January 05, 2020
Employee Services Manager in Reno, NV
An ESS leave request administrator is executing the Leave Requests Check (transaction ZRPTARQLIST) report for an agency of more than 50 employees and the report times out.
December 01, 2019
Employee Services Manager in Bellingham, WA
Engaged employees are more willing to go the extra mile to resolve a client’s problem or close a sale, contributing to a culture that consistently delivers great customer service.
December 31, 2019