Employee Services Manager jobs in Washington
Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Employee Services Manager jobs
Sr. Manager, Employee Services
- REI
-
Seattle, WA
FULL_TIME
-
Overview
Come shape the future of the outdoors
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
Your Job Map
This job contributes to REI’s success by leading the Employee Services department, ensuring exceptional service delivery across HR content management, call center operations, and employee relations. This role is foundational to REI’s employee experience, providing a centralized point of contact for employees to access help, information, and resources related to HR policies, procedures, benefits, payroll, and other employment-related inquiries. By integrating REI’s values into every aspect of employee services, this position strengthens our commitment to our employees and our mission.
Responsibilities And Qualifications
Leading the Way- Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
- Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
- Challenges and inspires employees to achieve business results.
- Ensures employees adhere to legal and operational compliance requirements.
- Oversees training and development of employees managed and makes effective staffing recommendations.
- Conducts and ensures the completion of performance reviews.
- Provides coaching, direction and leadership support to employees to achieve department, company and customer results.
- Establishes and maintains visibility within the department.
- Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
- Manage and oversee the Employee Services, setting operational goals that align with the company’s priorities.
- Develop and deploy comprehensive employee relations strategies that align with the company’s culture and business goals.
- Manage cross-functional initiatives to improve HR service delivery models, incorporating innovative solutions and technologies to enhance the employee experience.
- Oversee the management of employee grievances, disputes, and disciplinary matters. Install effective resolution strategies that lessen legal risks and maintain positive employee relations. Ensure that all cases are handled in a fair, consistent and efficient way.
- Work with senior leadership, managers, and HRBPs to advise on complex employee relations issues, ensuring alignment with the company’s values and goals. Act as a credible advisor and mediator to resolve high-level disputes.
- Assess trends in employee relations cases to identify patterns, potential areas for improvement, and the effectiveness of current policies and practices. Use insights to drive strategic recommendations and policy revisions.
- Review department performance metrics to identify trends, make informed recommendations, and adjust strategies as necessary to meet evolving business needs.
- Demonstrated knowledge of employment law, employee relations practices, and conflict resolution techniques.
- Proven leadership and people management skills, with an emphasis on empathy, fairness, and decisiveness.
- Excellent communication, negotiation, and relational skills, with the ability to navigate sensitive situations.
- Strategic thinking and data-based skills to interpret data and trends, leading to informed conclusions and policy improvements.
- Builds capacity of team members and teams through effective employee development, involvement, communication, and supervision efforts.
- Creates a dynamic, supportive work spirit and culture where people can do their best.
- Establishes trust and inspires others.
- 10 years of experience in Employee Relations, Employee Service Delivery, and/or HR Shared Services call/support center.
- 5 years people management experience.
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$122,800.00 - $208,700.00 per year - 9 Days Ago
Employee Relations Manager
- Securitas Security Services
-
SeaTac, WA
FULL_TIME
- Employee Relations Manager Location: SeaTac, WA (In Office) Salary $67,725/year We are searching for an Employee Relations Manager to help support the SeaTac, WA office. This position has a heavy focu...
- 14 Days Ago
Global Stock Plan Manager, Employee Investment Services, BXT
- Amazon.com Services LLC
-
Seattle, WA
FULL_TIME
- Bachelor's degree in a relevant field such as Finance, Accounting, Business Administration, or a related discipline. 5 years of progressive experience working with employee equity plans or global mobi...
- 23 Days Ago
Construction Manager | Employee Owner Position
- Simple Property Services
-
Seattle, WA
FULL_TIME
- Simple Property Services operates a masonry and construction company in and around the Seattle, WA area. Qualifications•Bachelor's degree from an accredited four-year college or university in civil en...
- 5 Days Ago
Program Manager, Employee Safety Culture, WHS Employee Safety Experience
- Amazon.com Services LLC
-
Bellevue, WA
FULL_TIME
- 6 years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating res...
- 1 Month Ago
Employee Relations Manager, AWS, PXT Corporate Employee Relations
- Amazon.com Services LLC
-
Seattle, WA
FULL_TIME
- At least seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work Bachelor’s degree Experience working with and appl...
- 17 Days Ago
Employee Services Manager jobs at Popular Companies
Service Manager
- Pape' Kenworth
-
Ferndale, WA
- PAPE’ KENWORTH – FERNDALE, WA SERVICE MANAGER: Are you looking for a challenge? Do you enjoy leading a team and driving ...
- 6/10/2024 12:00:00 AM
Service Manager
- Quality Equipment, LLC
-
Henderson, NC
- We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential custom...
- 6/7/2024 12:00:00 AM
Service Manager
- Sprouts Farmers Market
-
McKinney, TX
- Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
- 6/4/2024 12:00:00 AM
Service Manager
- Patterson
-
Phoenix, AZ
- Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
- 5/24/2024 12:00:00 AM
Service Manager
- Sprouts Farmers Market
-
Mesa, AZ
- Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
- 5/21/2024 12:00:00 AM
Service Manager
- Sprouts Farmers Market
-
Pinole, CA
- Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
- 5/2/2024 12:00:00 AM
Service Manager
- Sprouts Farmers Market
-
Westminster, MD
- Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
- 2/28/2024 12:00:00 AM
Service Manager
- Hogan Transportation
-
Batesville, MS
- Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North Ame...
- 9/19/2023 12:00:00 AM
About Washington
Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$108,136 to $160,108
Most Popular Cities in Washington for Employee Services Manager Jobs
What does an Employee Services Manager do?
Employee Services Manager in Brownsville, TX
Employee Services provides human resource assistance to Yale faculty and staff members in the areas of employee benefits, payroll, and personal information.
January 05, 2020
Employee Services Manager in Reno, NV
An ESS leave request administrator is executing the Leave Requests Check (transaction ZRPTARQLIST) report for an agency of more than 50 employees and the report times out.
December 01, 2019
Employee Services Manager in Bellingham, WA
Engaged employees are more willing to go the extra mile to resolve a client’s problem or close a sale, contributing to a culture that consistently delivers great customer service.
December 31, 2019