Enrollment & Billing Manager manages staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Manager trains staff on organizational policies and ensures policies are followed at all times. Provides guidance to junior staff on more complex enrollment or billing issues. Additionally, Enrollment & Billing Manager typically requires a bachelor's degree. Typically reports to the head of a unit/department. The Enrollment & Billing Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Enrollment & Billing Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Position Title: Enrollment Clerk/ Program Manager
Department: Office of Vital Statistics & Enrollment
Salary Grade: 1065 Per Class Code
Position Status: Full-time
FLSA Status: Non-Exempt
Position Summary
Under the general direction of the Program Director; assist the Program Director with implementing and
supporting all census and enrollment data projects.
This job description is illustrative only of the responsibilities performed by this position and is not an all inclusive
list of all responsibilities, duties, and skills required of personnel in this classification. Duties,
responsibilities, and activities may change at any time with or without notice.
Physical Requirements and Work Environment
While performing the duties of this job, the employee is regularly required to talk or hear. The employee
frequently is required to stand, walk; sit; and use hands to finger, handle, or feel. The employee is
occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee may need to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25
pounds. Specific vision abilities required by this job include the ability to adjust focus. The noise level in
the work environment is usually moderate. Travel may be periodically required. The incumbent may be
required to work occasional nights due to meetings.
Operating Values
Respect - Treats everyone with courtesy, politeness, and dignity. Listens to and communicates
with teammates, employees, and community members in ways that build mutual respect and
positive working relationships.
Citizenship - Follows proper procedures and keeps appropriate records. Ensures compliance
with regulatory and legal requirements.
Caring - Cares about and demonstrates concern for employees and community members. Builds
mutually beneficial relationships with employees, vendors, and community members.
Trustworthiness - Takes actions that build confidence in the Department and Pueblo of Santa
Clara. Demonstrates honesty and high standards of integrity in all interactions. Gains trust and
confidence in relationships with teammates and employees at all levels.
Fairness - Listens to the concerns of employees and community members. Take specific
actions to ensure the success of employees. Make decisions after careful and appropriate
consideration.
Responsibility - Takes accountability for the services provided, pursuing excellence in
everything. Finish rather than surrender to obstacles or excuses. Continually look for ways to
improve work. Fulfill obligations and help to fulfill the obligations of the Department.
Disclaimer
Working Conditions for individual positions in this classification will vary based on each department's
utilization, essential functions, and recruitment needs at the time a vacancy is posted. Employees must
be able to perform the essential functions of the position satisfactorily and, if requested, reasonable
accommodation will be provided to enable employees with disabilities to perform the essential functions
of their job, absent undue hardship. All requirements are subject to possible modification to reasonably
accommodate individuals with disabilities.
Employment Requirements
Successful completion of a thorough background investigation and MVD check. Employees must comply with Tribal Safety Guidelines, Policies, and Procedures and follow the HIPPA US Department of Health and Human Services Guidelines. Successful completion of the mandatory National Incident Management Training (NIMS) within the first 90 days of employment. Must pass a drug/alcohol test. Must have a valid New Mexico Driver's License and be insurable through the Tribe's carrier and not have any DUI/DWI