Enrollment & Billing Representative jobs in Maryland

Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here.

What awaits you:

• Work-life balance - This is a hybrid role requiring you to work 1 day per week in the Hanover, MD office!
• Medical, Dental, and Vision Insurance.
• 403B Savings Plan w/employer contribution.
• Paid Time off & Paid holidays.
• Employee and Dependent Tuition assistance benefits.
• Health and wellness programs and MORE!

What you’ll do:

• Perform enrollment and billing functions in accordance with DHA’s guidelines including completing member enrollments and account updates via various methods of contact.
• Perform accurate collection and processing of premium payments, create and issue invoices.
• Receive inbound telephone calls and make outbound calls to other insurance carriers and external vendors in order to verify other health insurance.
• Coordinate the issuance of OHI surveys to the entire USFHP population and enter collected responses into the appropriate system(s).
• Conduct testing and recommend changes to processes to promote efficiency within the department.
• Access various systems including, but not limited to, the Department of Defense’s DEERS portal, HealthSuite, CCD, Epic, and others as identified.

What you’ll bring:

• 2 years’ managed care, health insurance, medical office or related experience in an office setting, preferably in an enrollment and/or billing role.
• High School diploma or equivalent required.
• Ability to acquire Common Access Card (CAC) which is issued by the Department of Defense

• Demonstrated written and verbal communication skills necessary to interact with a diverse patient population, providers and staff.
• Strong knowledge of reporting functions as well as Microsoft Office; including Word, Access, and Excel, and the ability to create and maintain reports.

Who we are:

Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP is a leader in provider-sponsored health plans and is poised for future growth.

Many organizations talk about transforming the future of healthcare, at Johns Hopkins Health Plans, we are setting the pace for change within the healthcare industry. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.