Executive Response Manager jobs in Georgia

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Georgia Executive Director
  • Frontline Response International
  • Atlanta, GA FULL_TIME
  • Georgia Executive Director

    Organization Type: Non-profit, Faith-based, 50 employeesPosition Type: Full-Time, Exempt


    Department: Executive


    Direct Report: CEO and Georgia Board of Directors

    Hours: Average of 40 hours per week


    Agency:

    In the 21st century, far too many people are trapped in the darkness of sex trafficking and homelessness. We are on the frontlines every day rescuing these individuals while preventing children and vulnerable individuals from falling victim.


    Opportunity:

    Founded in Atlanta, GA in 2003, Frontline Response began with a heart for the frontlines. Since incorporating in 2006, Frontline Response has assisted over 1,700 victims out of prostitution and sex trafficking and transitioned over 1,200 men, women, and children out of homelessness. In 2018, the organization added youth prevention to its mission and has provided programming to more than 600 children facing adversity in overlooked communities throughout Metro Atlanta.

    Frontline Response has developed a prototype for outreach, rescue, emergency safe housing and behavioral health services that is being sought after nationally. We are committed to expanding our reach to other communities across the United States and are developing a national infrastructure and Board of Directors to support this expansion. However, it is critical that as the organization grows it maintains a strong and healthy presence in the location where it all began.


    Job Summary:

    The Georgia Executive Director provides leadership for programs, operations, and development of the Georgia Frontline Response affiliate, with an emphasis on community engagement, networking, program evaluation and delivery, and talent management and acquisition.

    The Executive Director will be motivated by his/her Christian faith, mission-driven, collaborative, and an innovative leader serving as the brand ambassador and champion of Frontline Response throughout its designated service area. This person will be responsible for connecting with a constituency of partners, recipients of services, individuals, staff members, associations, agencies, chambers of commerce, education partners, local government officials, business and faith leaders, and other stakeholders.

    The Executive Director will leverage the power of relationships and networks, working with public and private organizations across sectors to ensure that Frontline is the leading crisis response organization in the community. They will possess a high level of broad business skills, a knowledge of managing trauma care and people management to lead the organization, acquire talent, and generate resources and financial support for the organization. The Executive Director will be a driver of change, open to technology and new ways to generate revenue. As the chief spokesperson for the local market, they will ensure that the Georgia Frontline affiliate, its mission, purpose, values, people, programs, and services are represented in a positive, collaborative manner.


    Responsibilities:

      • Build relationships internally and externally with other Frontline affiliates; federal, state and local government representatives; and other nonprofit and corporate organizations
      • Cultivate a strong culture for employees and volunteers that fosters a commitment to Frontline’s mission, purpose, and values
      • Support the Georgia development team’s "fundraising for impact" efforts in coordination with national development staff to include revenue diversification opportunities and increasing and sustaining direct relationships with donors and partners in a way that connects partners’ values and priorities with Frontline’s Pathway to Freedom
      • Oversee execution of strategic plan and update for Georgia as needed and appropriate, consistent with Frontline Response’s overarching vision and strategic goals
      • Lead the development, implementation, and execution of the annual operational plan alongside the Georgia Director of Operations, including creation and management of the budget
      • Maintain the highest level of transparency and accountability in all areas pertaining to client, staff, and partner trust and confidence, such as impact reporting, finances, handling of confidential information, etc.
      • Monitor and evaluate data collection and outcome reporting; adapt, cease, or add new interventions to support Frontline outcomes on the Pathway to Freedom
      • Assist as needed with relationship cultivation, data reporting, and financial oversight of grants and contracts
      • Leverage and coordinate resources and talent acquisition to accomplish strategic priorities
      • Serve as the principal resource to the Georgia Board of Directors and its key committees


      Qualifications and Skills:

      Within the Christian faith, Frontline celebrates and fosters an inclusive work environment and encourages like-minded people of all identities, perspectives and backgrounds to apply.

      • Organizational Leadership - Display a clear understanding of human resources and personnel policies, program development, delivery and evaluation, and budgeting and financial planning
      • Mission Focused - Broad knowledge of the communities that Frontline serves including major employers, rescue and long-term care organizations, governmental and educational institutions, non-profit organizations, and other key organizations such as chambers of commerce, health and human care services, etc. Developing an in-depth working knowledge of the strengths, weaknesses, and opportunities in these communities will be critical
      • Financial Oversight - Maintain accountability for the operational and fiscal integrity of the local organization which includes ROI analysis of programs and initiatives
      • Fiscal Management - Manage & monitor organizational spending, budget compliance, and mitigate risk and fiscal integrity of the organization within the policies set by the national organization
      • Network Oriented - Ability to identify key community and organizational issues / opportunities and to think creatively and strategically for solutions in collaboration with community partners, leaders, and agencies
      • Results Driven - Build and lead a high-performing team and ensure all team members are trained, aligned, and collaborating to achieve year-over-year improved organizational impact results in partnership with the Georgia Board of Directors and National Leadership
      • Fundraising – A proven track record and broad understanding of program specific fund development avenues including both individual and corporate giving opportunities
      • Relationship Oriented - Display a high degree of proven personal integrity and character with a high-energy level in driving self and others toward goals and achieving results and in coordination of tasks
      • Brand Steward - Skilled at motivating others to participate in giving time and financial support to charitable causes


      Education & Work Experience:

      • Preferred Education: Bachelor’s Degree
      • Preferred Experience:
      • 3 to 5 years of progressive responsibilities in a management capacity
      • Nonprofit experience in fundraising, project management, social media engagement, supervising managers, conducting performance evaluations, documenting coaching and counseling action plans, fiscal oversight, exposure to payroll and human resources, negotiating vendor contracts, strategic planning, and participating in high-profile community events
      • Understands the importance of diversity, equity, and inclusion, and a harassment-free workplace
      • Must have demonstrably strong written and oral communication skills and be an effective listener and presenter
      • Strong work history of supervisory experience and leadership skills with volunteers and community partners
      • Well-organized, strong on follow-through, detail-oriented, and able to work in a fast-paced, ever-changing environment
      • Must also be able to attend work-related, in-person meetings and functions as needed
      • In our hybrid work environments, there is a basic expectation that our staff will ensure that their work-from-home setups will have reliable access to phone and Internet to ensure connectivity to their teams.


      Compensation & Benefits
      The salary range for this role is $100,000 to $120,000. Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate experience level and capabilities, specific candidate geographic location, internal pay equity considerations and will be made within the parameters of Frontline’s compensation framework and philosophy.


      Frontline offers a comprehensive executive benefit package including medical, dental, vision, vacation, paid time off, parental leave, professional development, counseling, and a cell phone allowance for all full-time national and state executive level employees.

  • 15 Days Ago

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Construction Manager
  • Patriot Response Group, LLC
  • Albany, GA FULL_TIME
  • Position Highlights: The Construction Manager will manage field superintendents, the various trade crews and subcontractors and vendors in the construction and rehabilitation of single-family homes - ...
  • 2 Months Ago

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Project Manager/Response Manager
  • KEMRON Environmental Services, Inc.
  • Atlanta, GA FULL_TIME
  • General Summary of the Position KEMRON Environmental Services, Inc. (KEMRON) is an employee-owned company that is seeking qualified Response Managers Levels I and II. Up to 100% travel is required for...
  • 12 Days Ago

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Case Manager (Co-Response)
  • Highland Rivers Behavioral Health
  • Austell, GA FULL_TIME
  • There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectu...
  • 7 Days Ago

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Case Manager (Co-Response)
  • Highland Rivers Behavorial Health
  • Austell, GA FULL_TIME
  • There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellect...
  • 9 Days Ago

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Operations Manager - Ambipar Response
  • 508 Witt O'Brien's Payroll Management LLC
  • Savannah, GA FULL_TIME
  • Are you looking for an opportunity to join a team that makes a real difference? Do you want to be part of a collaborative team that protects and strengthens communities and businesses? If you are look...
  • 10 Days Ago

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President & Chief Executive Officer
  • National Park Foundation
  • Washington, DC
  • The National Park Foundation Board is seeking a visionary leader who can take NPF to the next level. The successful cand...
  • 6/11/2024 12:00:00 AM

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President & Chief Executive Officer
  • Vermont Public
  • Colchester, VT
  • President & Chief Executive Officer About Vermont Public Vermont Public is one of the most vibrant, trusted, and expansi...
  • 6/11/2024 12:00:00 AM

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President / Chief Executive Officer
  • TNC Community
  • Warwick, RI
  • President / Chief Executive Officer Thrive Behavioral Health Warwick, Rhode Island The Moran Company is pleased to partn...
  • 6/10/2024 12:00:00 AM

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President and Chief Executive Officer
  • Korn Ferry Executive Search
  • Washington, DC
  • Position President and Chief Executive Officer Company National Association of ACOs (NAACOS) Location Washington, D.C. R...
  • 6/10/2024 12:00:00 AM

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President / Chief Executive Officer
  • The Moran Company
  • Warwick, RI
  • President / Chief Executive Officer Thrive Behavioral Health Warwick, Rhode Island The Moran Company is pleased to partn...
  • 6/9/2024 12:00:00 AM

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President/Chief Executive Officer
  • Thrive Behavioral Health
  • Warwick, RI
  • Job Details Job Location Warwick, RI Description President/Chief Executive Officer Thrive Behavioral Health Warwick, Rho...
  • 6/9/2024 12:00:00 AM

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President and Chief Executive Officer
  • Port of San Diego, CA
  • San Diego, CA
  • Salary: $350,000.00 - $425,000.00 Annually Location : Port of San Diego, CA Job Type: Full-time Job Number: FY23/24 #CEO...
  • 6/8/2024 12:00:00 AM

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President & Chief Executive Officer
  • Boys & Girls Club of San Marcos
  • San Marcos, CA
  • What We Do We empower kids to lead healthy, productive lives through our focus on three key areas: 1) Providing safe and...
  • 6/7/2024 12:00:00 AM

Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989. The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$82,056 to $132,707

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The more swiftly, and accurately, the organization can determine what happened, and to what extent, the more swiftly the remediation can be conducted and the more intelligent the rest of the response including, if necessary, the public announcement.
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