Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
RestorePro is seeking a Business Development Manager to join our team in Wilmington, NC. This sales manager position is responsible for growing clients through business-to-business activities in their market by marketing to commercial clients and insurance agents in the area. These activities will include presenting & marketing our extensive list of disaster services to insurance agents, prospective commercial, multifamily, and residential clients to utilize RestorePro in their time of need.
Must be excellent at verbal & written communication while setting expectations with clients and the existing book of business. RestorePro encourages you to participate in a high-performance and fulfilling team environment that drives collaboration between all positions within the company. Some travel is required.
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Salary range: $60,000-$75,000 Plus Commission
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Who is RestorePro Reconstruction?
RestorePro Reconstruction was founded in 1986 and is one of the highest-rated and most trusted restoration companies in NC. We are locally owned and operated and specialize in emergency water removal, mold remediation, and fire damage repair for residential and commercial clients. Please visit us at www.trustrestorepro.com.
Why work at RestorePro?
Working at RestorePro Reconstruction is a unique opportunity to be a part of a company that has a passion for helping people often on one of the worst days of their life. We pride ourselves on our core values; Urgency, Customer First, Empathy, Integrity, & Personal Excellence.
*RestorePro Reconstruction is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.