Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
My client is a global manufacturer of plastic compounds. They have an incredible culture and benefits for their employees that make this a great place to work. Here are a few:
Overview:
The Application Development Manager will manage and coordinate application development for the Medical Segment globally. Additionally, the Application Development Manager will be responsible for application development, product transfers and design support for the Automotive and LEOD Segment in Region Americas (RAM). This position will closely collaborate with REU and RAS Technology Centers to align and translate Molding Compound innovations. This position is critical to the continued growth and success of all market segments in the RAM region and global expansion as it provides important contributions to development projects and customer support.
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Please visit our website www.plasticexecutives.com to see all of our other job openings
Job Type: Full-time
Pay: $125,000.00 - $160,000.00 per year
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Work Location: In person