Executive Response Specialist jobs in Florida

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Response specialist
  • South County Mental Health Center
  • Belle, FL FULL_TIME
  • Come grow with us! South County Mental Health Center, Inc. is a private, non-profit Joint Commission Accredited Behavioral Healthcare provider located in Southeast Palm Beach County, Florida.

    Situated in the city of Delray Beach, the Center provides a broad spectrum of inpatient and outpatient care to clients and their families in surrounding communities.

    Purpose : Perform emergency evaluations and provide disposition of individuals requesting Center Services and / or crisis in the community.

    Responsibilities : Provide crisis intervention to individuals located in the community Assess all individuals requesting emergency services Respond to crisis situations, conduct risk assessments, and complete safety planning with individuals in crisis.

    Provide in-home services, therapeutic services with an interview approach Have the knowledge and ability to interpret Baker and Marchman Acts Work closely with other team members in the treatment process, ensuring coordination of services is taken to meet the client needs, and coordinate appropriate discharge planning Maintain record and / or log of all mobile crisis assessments and community contracts by phone and face to face interactions Qualifications : Knowledge and ability to interpret the Baker and Marchman Act, Abuse and confidentiality laws Must have leadership and organizational skills Advanced crisis counseling and intervention skills Advanced counseling and assessments skills Ability to write assessments in a clear and concise format Ability to write / compose correspondence, policies, etc.

    Ability to effectively and professionally communicate with staff, clients and families Ability to work as a team Basic data PC skills (Microsoft Office Applications) Benefits : SCMHC offers a competitive salary and benefits package for full-time employees.

    PRN / Part Time (No Benefits). Education & Experience : Bachelor's Degree from an accredited college or university in Social Sciences, Social Work, or related field.

    Required) PLUS Two (2) years experience in the delivery of crisis behavioral health services OR Master's Degree from an accredited college or university in Social Sciences, Social Work, or related field Additional : Must have a knowledge of evaluation, assessment and crisis intervention techniques Proven demonstration of emotional / psychological resilience in trauma / mental health situations Microsoft Office : 1 year (Preferred) Valid FL driver’s license Job Types : Part-time, Full-time Salary : $22.

    00 - $25.00 per hour Benefits : 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Medical specialties : Addiction Medicine Psychiatry Schedule : 8 hour shift COVID-19 considerations : To follow CDC's recommendations by using a facemask and keep the distance at all times.

    To protect yourself and others is crucial for our health care workers, clients and other people that visit our facility.

    Last updated : 2024-05-13

  • 27 Days Ago

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On-Site Specialist
  • Critical Response Group
  • Miami, FL PART_TIME
  • Job descriptionCritical Response Group (CRG) is a unique team of U.S Special Operations Forces veterans, public safety professionals, and technical experts committed to enhancing public safety through...
  • 18 Days Ago

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Risk & Safety Specialist
  • Global Medical Response
  • Worth, FL FULL_TIME
  • Job Description Summary: The Safety & Risk Specialist is responsible for coordinating safety and risk management activities, including assisting with the development and improvement of organizational ...
  • 22 Days Ago

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Account receivable specialist
  • Rapid Response Team
  • Delray Beach, FL FULL_TIME
  • Essential Job Duties Accurately post all receivables to the system, including checks, credit cards, field deposits, wires, EFTs, and cash. Conduct thorough research to identify and resolve billing and...
  • 22 Days Ago

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Escalation Response Specialist II
  • Centene Management Company LLC
  • Remote, FL FULL_TIME
  • You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits i...
  • 5 Days Ago

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Mobile Response Specialist (WPB)
  • South County Mental Health Center
  • Delray Beach, FL FULL_TIME
  • Come grow with us! South County Mental Health Center, Inc. is a private, non-profit Joint Commission Accredited Behavioral Healthcare provider located in Southeast Palm Beach County, Florida. Situated...
  • 12 Days Ago

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Subject Matter Expert
  • Bering Straits Native Corporation
  • Lexington, KY
  • Overview Visit our website at www.beringstraits.com to apply! SUMMARY Arcticom, LLC, a subsidiary of Bering Straits Nati...
  • 6/11/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 6/11/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Montpelier, VT
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Tallahassee, FL
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Columbia, SC
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Trenton, NJ
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Dover, DE
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • Zobility
  • Troy, MI
  • Job Description Job Description Job Description Client Professional Services (CPS) is looking for a Subject Matter Exper...
  • 6/7/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,666 to $63,004

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019