Executive Response Specialist jobs in Hawaii

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

D
Area Facility Operations Specialist
  • Dynamic Planning and Response
  • Honolulu, HI FULL_TIME
  • Dynamic Planning & Response is a values-based culture that is committed to going above and beyond for our clients. We are confident you will experience a rewarding work environment that will help you advance in your career.

    While we work with several branches of the military, you don’t have to be connected to the military yourself — you just need to share our passion for serving these communities.


    We are looking for an experienced Area Facility Operations Specialist to support operations of a number of government facilities.

    Background. The 9th MSC DPW has full responsibility for Real Property Ownership and Base Operations Support throughout the Pacific. 9th MSC responsibilities include real property spread out over eight remote locations, including the islands of American Samoa, Guam, and Saipan, as well as the states of Alaska and Hawaii.


    Scope of Work:

    The AFOS shall provide support services to perform Real Property Ownership and Base Operations and Support (BASOPS) services. The AFOS shall provide facility maintenance evaluations and technical project support required to assist the 9th Mission Support Command (MSC) perform Sustainment, Restoration, and Moderation (SRM) support services for the 9th MSC area of operations. The AFOS shall provide installation status reporting, maintenance and repair project design, data entry into Army databases of record, documenting facility condition and utilization, and providing technical evaluations of current facilities.


    Responsibilities

    • Submit requests for services and repair.
    • Work Order Confirmation. Relating to Work Orders classified as Emergency, Urgent, and Routine
    • Work Order Tracking.
    • Quality Assurance/Inspection Services.
    • Required Conferences and Meetings with government customer.
    • Training for Maintenance and Operation of New and Replacement Systems and Equipment.
    • Develop specification packages.
    • Distribute, coordinate, and lead review of submittals.
    • Provide Asset Management Services.
    • Data Entry/Knowledge Management Updates to Army Databases of Record.
    • Provide deliverables Performance Summary.


    Other Details:

    • Hours of Operation. Services are performed during the normal duty hours of 7:00 AM to 4:00 PM Monday through Fridays (40 hours a week) excluding federal holidays.
    • Occasional Travel.


    Qualifications:

    • demonstrate at least three (3) years of experience in either the private or public sector performing the following Specialized experience:

    1) Support a wide variety of work requirements associated with inspecting, monitoring, reviewing, and managing facilities sustainment, repair and maintenance, construction projects, and service contracts for a wide variety of clients;
    2) Interacting, via meetings or other methods, with internal and external stake holders to resolve issues of facilities job status, priorities, milestones, tracking procedures and schedules to eliminate conflicts and facilitate timely project completion.

    • Read, write, and speak English fluently in order to effectively communicate with DPW staff, as well as comply with specific DoD or U.S Army requirements.
    • MAXIMO experience (not required, but nice to have)


    Benefits:

    Sick Leave

    Vacation Time

    Health Insurance Benefit

    Vision Plan

    Dental Plan

    RX Plan

    401(k) profit sharing

    Performance Based Bonuses


    Company information:

    Dynamic Planning & Response LLC

    www.dynapnr.com

    We do not provide a relocation package.

    We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • 25 Days Ago

I
Executive Director
  • Inkinen Executive Search
  • Lihue, HI FULL_TIME
  • The Executive Director is an experienced nonprofit leader, with program development and board relations experience, a strong background in social services and, a well-established network on Kauai.Posi...
  • 3 Days Ago

K
Response Analyst
  • Kapili Services, LLC
  • Honolulu, HI FULL_TIME
  • Job Brief Sign-on and relocation expenses negotiable The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Response Analyst to support our government customer located in Honolulu, Hawai...
  • 21 Days Ago

P
Response Analyst
  • Po'okela
  • Honolulu, HI FULL_TIME
  • Job Brief Sign-on and relocation expenses negotiable The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Response Analyst to support our government customer located in Honolulu, Hawai...
  • 22 Days Ago

A
Response Analyst
  • Alakaina Family of Companies
  • Honolulu, HI FULL_TIME
  • The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Response Analyst to support our government customer located in Honolulu, Hawai'i. DESCRIPTION OF RESPONSIBILITIES: Provide cyber th...
  • 23 Days Ago

S
PANDEMIC RESPONSE EXPANSION PROJECT (PREP) OFFICE OF HEALTH EQUITY (OHE) PROGRAM SPECIALIST
  • State of Hawaii
  • Honolulu, HI TEMPORARY,FULL_TIME
  • Recruitment Information This posting is for the State of Hawaii, Department of Health, Chronic Disease Prevention and Health Promotion Division. The position is located in Downtown on the Island of Oa...
  • 19 Days Ago

B
Subject Matter Expert
  • Bering Straits Native Corporation
  • Lexington, KY
  • Overview Visit our website at www.beringstraits.com to apply! SUMMARY Arcticom, LLC, a subsidiary of Bering Straits Nati...
  • 6/11/2024 12:00:00 AM

C
IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 6/11/2024 12:00:00 AM

G
Subject Matter Expert
  • GovCIO
  • Montpelier, VT
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

G
Subject Matter Expert
  • GovCIO
  • Tallahassee, FL
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

G
Subject Matter Expert
  • GovCIO
  • Baton Rouge, LA
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

G
Subject Matter Expert
  • GovCIO
  • Columbia, SC
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

G
Subject Matter Expert
  • GovCIO
  • Dover, DE
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

G
Subject Matter Expert
  • GovCIO
  • Jackson, MS
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$52,433 to $69,304

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019