Executive Response Specialist jobs in Ohio

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Subrogation Specialist
  • Fleet Response
  • Toledo, OH FULL_TIME
  • ***Eligibility for Sign On Bonus***

    Are you interested in joining a fast growing and customer focused company that is consistently rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all of our clients.

    Fleet Response is seeking qualified candidates to work hybrid or at our corporate office in Hudson, OH, for the following position; Subrogation Specialist.

    The Subrogation Specialist is responsible for the subrogation investigation, negotiation, and recovery of claims while adhering to the statute of limitation and client parameters.

    Requirements

    • Subrogation/liability experience preferred.
    • Strong interpersonal skills to ensure excellent internal and external customer service.
    • Strong investigative and organizational skills.
    • Excellent written and verbal skills.
    • Strong ability to multi-task and manage time effectively.
    • Ability to negotiate repair disputes and liability challenges
    • Highly motivated, strong initiative, self-starter with team focus.
    • Demonstrates dependability, punctuality and excellent attendance.

    Main Job Duties

    • Investigates claim details to maximize recovery opportunity and identify sources for recovery.
    • Initiates request for reimbursement and negotiates settlements.
    • Provides detailed recommendations for next steps on complex claims.
    • Complies with departmental policies on recovery process and follows client directives in accordance with state laws.
    • Meets or exceeds both individual and team recovery performance metrics.

    Work Schedule

    This position is being offered with several possible work schedules, including;

    • Traditional schedule with all hours being worked out of our corporate office in Hudson
    • Flexible work schedule that includes a portion of hours worked at home and a portion of hours worked out of our corporate office in Hudson.
    • Monday through Friday, 8:00 am until 5:00 pm. Other schedule options available

    Additional Info We offer a competitive salary, casual work environment, major medical health plan, dental, long term disability, group life, 401(k) plan, AFLAC and paid vacation.

  • 17 Days Ago

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Customer Care Coordinator/Accounts Receivable Specialist
  • FLEET Response
  • Perrysburg, OH FULL_TIME
  • Cousino Restoration & Environmental is a well-respected and top leading Emergency Response Restoration Company with over 40 years of service in fire, water cleanup, restoration services, mold mitigati...
  • 9 Days Ago

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Quality Specialist
  • Basilone Executive Search
  • Steubenville, OH FULL_TIME
  • This is an international client based in Europe. They are rapidly growing and very profitable. Ranked number 1 in their industry.Quality Engineer Position Summary: Advocate and support the Corporate W...
  • 1 Day Ago

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Investment Specialist - Naples
  • Keller Executive Search International
  • Cincinnati, OH FULL_TIME
  • Our client, a boutique wealth management firm, is seeking a licensed and experienced Financial Advisor to join their team in Naples, Florida. As a Financial Advisor, you will be responsible for provid...
  • 12 Days Ago

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Senior Specialist, Quality Compliance
  • Hispanic Technology Executive Council
  • Columbus, OH FULL_TIME
  • What Quality Compliance contributes to Cardinal HealthQuality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and s...
  • 17 Days Ago

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Pet Care Specialist (2pm - 8pm)
  • Executive Pet Services
  • Cleveland, OH FULL_TIME
  • Calling all Passionate Pet People, Dog Lovers, Crazy Cat Ladies and Lads, Freelancers, Stay-at-Home Parents, Outdoorsy Clevelanders!We are seeking our next best Welcome to Executive Pet Services!We ar...
  • 6 Days Ago

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Subject Matter Expert
  • Zobility
  • Troy, MI
  • Job Description Job Description Job Description Client Professional Services (CPS) is looking for a Subject Matter Exper...
  • 6/12/2024 12:00:00 AM

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Subject Matter Expert
  • Bering Straits Native Corporation
  • Lexington, KY
  • Overview Visit our website at www.beringstraits.com to apply! SUMMARY Arcticom, LLC, a subsidiary of Bering Straits Nati...
  • 6/11/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 6/11/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Montpelier, VT
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Tallahassee, FL
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Baton Rouge, LA
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Trenton, NJ
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Dover, DE
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,071 to $64,860

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019