Executive Response Specialist jobs in Texas

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Emergency Response Specialist
  • The Response Group
  • Baytown, TX FULL_TIME
  • Position Summary: The Response and Exercise Specialist will interface with clients to ensure requested deliverables are obtained and troubleshoot any client or TRG issues as it relates to Response and Exercise. The incumbent will also provide support during emergency response incidents, client requests, and TRG directed activities.

    Position Specific Duties & Responsibilities:

    • Participate as a response member for immediate emergency response deployment as needed
    • Develops and delivers accurate and professional Response/Exercise materials for clients
    • Participates in the planning, executing, and finalizing client’s projects according to strict deadlines and within budget
    • Keeps the Exercise Team Lead fully briefed and aware of all Exercise activities
    • Interpret International, Federal & State regulations and apply them accordingly
    • Monitor and identify industry regulation changes (state, federal & international) as well as trends and proposed legislation (federal and state)

    Working Conditions:

    • The position may require extended hours beyond the normal working hours
    • Potential travel internationally
    • Office/Field Environment
    • Regularly required to lift up to 10 pounds, frequently lift up to 25 pounds, and occasionally required to lift up to 50 pounds
    • Vision requirements include close vision and ability to adjust focus

    Qualifications: Education & Experience:

    • The position requires basic knowledge of contingency preparedness, exercise planning/design/development and crisis/response management systems, plans and processes. Conducts needs analysis, business analysis, design, development of current contingency preparedness, exercise planning/design/development, and crisis/response management procedures for clients
    • The position requires a basic knowledge of the National Incident Management System and TRG preparedness and response planning systems and guidance
    • The position requires intermediate knowledge and capability to work with Adobe Acrobat and Microsoft Office applications
    • Ability to work independently and in a team-oriented, collaborative environment
    • Ability to conform to shifting priorities, demands and timelines
    • Ability to react to project adjustments and alterations promptly and efficiently
    • Ability to effectively prioritize and execute tasks in a high-pressure environment
    • Ability to travel internationally
    • Preferred 4-year College Bachelor's Degree with 1 year experience in related field
    • Knowledge of TRG preparedness and response planning systems, and tools or prior experience with TRG a plus

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • Monday to Friday

    Education:

    • High school or equivalent (Required)

    Ability to Relocate:

    • Baytown, TX: Relocate before starting work (Required)

    Willingness to travel:

    • 25% (Required)

    Work Location: In person

  • 1 Day Ago

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Desktop Engineer Splunk specialist
  • Executive Technocrats
  • Plano, TX FULL_TIME
  • Job DetailsJob DescriptionPrimary Skills : Networking Knowledge and Splunk Reporting and Development.Secondary Skills : Quantum / Cloud Computing / Linux / VDIGood to have knowledge : Python knowledge...
  • 12 Days Ago

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Crisis Response Specialist
  • PermiaCare
  • Midland, TX FULL_TIME
  • Crisis Response Specialist Job Number: 253 Location: Midland Supervises: N FLSA: Exempt Division: MH Salary: $42,946 per year. Sign on bonus may be available. Shift: M-F 8am - 5pm, on call; Assigned w...
  • Just Posted

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Engagement Response Specialist
  • Grow IT Partners
  • Sudan, TX FULL_TIME
  • Grow IT didn't have the most traditional beginning. We started out as 2 separate firms, both with a passion for helping IT Consulting companies grow.It didn't matter that we started out as competitors...
  • 10 Days Ago

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Evaluation & Response Senior Specialist
  • Apple
  • Austin, TX FULL_TIME
  • SummaryPosted: Feb 26, 2024Role Number:200540115Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The ...
  • 1 Month Ago

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Frontier Crisis Response Specialist
  • Permian Basin Community Centers for MHMR
  • Fort Stockton, TX FULL_TIME
  • Job Number: 228 Location: Ft Stockton Supervises: N FLSA: Exempt Division: MH Salary: $42,946 per year. Sign on bonus may be available. $3000 stipend for Pecos County residents. Shift: 5 days on, 5 da...
  • 1 Month Ago

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Subject Matter Expert
  • Zobility
  • Troy, MI
  • Job Description Job Description Job Description Client Professional Services (CPS) is looking for a Subject Matter Exper...
  • 6/12/2024 12:00:00 AM

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Subject Matter Expert
  • Bering Straits Native Corporation
  • Lexington, KY
  • Overview Visit our website at www.beringstraits.com to apply! SUMMARY Arcticom, LLC, a subsidiary of Bering Straits Nati...
  • 6/11/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 6/11/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Montpelier, VT
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Tallahassee, FL
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Baton Rouge, LA
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Trenton, NJ
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Dover, DE
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,121 to $64,927

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019