Facilities Engineer jobs in Montana

Role Purpose

The Network Infrastructure team for Switzerland is based in Zurich and Geneva. We are responsible for Operations of EXA’s telecommunication network in Switzerland.  We managed 300 kms of owned ducts and a further 500 kms of leased ducts & fibre. On the facility side we run 7 Inline Amplifier signal regeneration buildings (ILAs) and have points of presence (POPs) at 2 third-party Data Centers).

We deliver fibre optic and transmission (TX) services and support the auxiliary infrastructure of ducts, fibre cables, transmission equipment as well as the ILAs for both EXA and end-customers.
We provide our customers with fast delivery timescales while guaranteeing a quality level compliant with EXA’s goals of empowering connections and driving growth.

Key responsibilities

The role is split roughly 60% Fibre Duct Network/Transmission Management 40% Facility Colocation Infrastructure Management.

You will be required to travel throughout Switzerland, sometimes for several days.

• Carry out the day-to-day Network (fibre, duct) and Facility (power and cooling) activities associated with the running of the EXA’s physical footprint in Switzerland. You also ensure the functionality of auxiliary systems (BMS, security, access control, CCTV, fire detection, fire prevention, intrusion detection, etc). Your key objective is to keep the infrastructure working 24/7.
• Build out our networks and facilities. You will perform project management for facility and transmission network projects for both internal and external customers, manage the installation of new sites, infrastructure, network routes, ducts, racks, power connections, cooling, and cable-trunking. Your target is to ensure the mission is delivered on time and within budget (helping our growth and increasing our revenue)
• Support the Network Operations Center, assisting with diagnosis and fixing of technical issues on the network and facilities - either directly or using First Line Maintenance suppliers. Your aim is to get it fixed asap.
• Run Change Control (Planned Works) for our Planned Preventative Maintenance (PPM) schedules or rectification works. You will supervise directly onsite or via outsourced agents. You’ll be responsible for ensuring due-diligence for all steps in the process from impact analysis, risk assessment, roll-back scenarios, MOPs write up and post-works documentation updates. Your purpose is to minimise platform/customer down-time and avoid unforeseen outages.
• Record keeping (make sure capacity sheets, As-Builds, Asset & Inventories, plans, electrical schemas, SLDs and other documentation are up-to-date at all times. You aim to maximise efficiency in finding the right information.
• Manage EXA’s regulatory requirements for existing and new build (SiNa/OIBT, certifications, planning permissions, building permits…). Your goal is to keep us legal and safe.
• Keep the facilities and network infrastructure impeccable. Your job is to make us look good and make us proud.

Other Responsibilities

• Supplier Management - Primary facility liaison officer for EXA’s presence at key third-party Data Centers (nLighten at Zurich and Geneva, Wincasa etc) plus point of contact for other vendors, partners and suppliers (FLM/First Line Maintenance Power & Cooling, materials, local and federal agencies) providing outsourced services for EXA’s facilities and network (including administration for quotes, purchase orders, invoicing, intervention reports, service reviews, spend reporting). Your point is to save us money and ensure suppliers provide efficient high-quality services for us.
• New Supplier onboarding - Working closely alongside EXA legal and Procurement departments to select and onboard new suppliers  (including RFPs, cost comparisons, contract negotiation, compliance approvals,).
• Bid management. Provide support to pre-sales for both network and facility prospects. Your job is to help win deals with the best margin.
• Budgeting and spend forecasts - Identify end-of-life replacement schedules and costs. Y
• Provide reporting to management (costs, project updates, meeting minutes, capacity reports, inventories…)
• The company is in a state of growth and flux and as long as the essential tasks gets done, the job is there to fit you, not the other way round.
• Generally, communicate, participate, escalate, follow-up, liaise and see the task (whatever it be) through to resolution.
• Finally, help make things better and challenge us to raise the bar!

Individual Profile

We are seeking candidates from two different profiles. Ideally your qualifications and work background include proof of both. Otherwise, you’re strong in one area and are willing to integrate the other profile on-the-job.

Firstly, a Fibre Optic Engineer

• You have several years prior experience in telecommunications or related ICT industry.
• You’ve already worked in the field, installing fibres, have a proven understanding of internet networking principles - duct and fibre, DWDM, Ethernet, cross connections, patching, splicing, measuring etc.

Secondly, a Data Center Engineer or Facility Manager.

• You’ve worked directly in a DC, or directly managed a similar facility (Factory, Hospital, Warehouse etc). You can support electrical systems (PDU, UPS, Generators & Switch Boards, DC Plant/48V Rectifiers...) as well as facility cooling (CRAC, coolers, humidifiers, piping, airflow management…)
• We are particularly interested if you have a professional electrician and/or cooling certification.
• Proven track record of managing 3rd party suppliers directly and familiar with the quoting/RFP process.
• Any skills with Autocad, architectural, CRM tools and/or electrical schema drawing will be highly appreciated.

Person Sepcificiation

• We are a small tight-nit team of skilled, seasoned engineers, you must gel with us, as we with you. You possess excellent interpersonal skills, are patient and positive!
• You are able to manage time and prioritise tasks (plus are willing to accept when tasks are prioritized for you). You are dedicated to your post without distractions.
• You’re a team player but equally are capable of working independently.
• You’re flexible and adaptable. You have the personality and will-power to adapt to changes we may throw at you from your first day on the job, be it the role, the company objectives, the market, or the industry.
• You’re able to accept when you make a mistake and accept constructive criticism. You don’t shun guidance from your line management or other team-members.
• You take ownership and follow through to the end.
• You like quality work and high standards. You work safely and safeguard others. You ensure the personnel (suppliers) under your control do likewise.
• You accept that the dreary ‘paperwork’ and admin is part of the role. You are organised and meticulous
• You demonstrate inventiveness and creativity in finding solutions to our technical and other challenges. It would never occur to you to think “I’ve not done that before, I cannot do it”, rather you seek constantly to develop yourself professionally. Your success in the role relies on adapting outside the ‘JD’.
• You don’t wait to be asked but equally keep us informed of your initiatives.
• You remain calm, respectful and courteous under stress and mature at handling differences of opinion and conflict resolution.
• You’re willing to stay with us for at least two years.

Our working environment

We are committed to working in the location where we do our best work.  As a small and growing company with great offices in great locations, most employees will aim to be in the office 3 days a week and 2 days working from home/ other locations. 

Here at EXA, we believe the future includes everyone, we are open to all applications to create an environment and culture that includes one and all. We are a proud global community, that wants to drive diversity of thought though our employees and culture. We want you to come as you and make yourself and EXA successful.

Due to the amount of applications, we may not be able to respond to all applicants. If you do not hear from EXA in 3 weeks after applications, you have been unsuccessful.

All successful applicants will go through background screening.